Guest Room Attendant | State College Springhill Suites at Shaner Hotels in State College, PA | Kablio
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Guest Room Attendant | State College Springhill Suites
Shaner Hotels
Shaner Hotels specializes in hotel ownership, management, and development across the U.S.
Clean and service guest rooms, ensure quality, handle guest requests, and maintain safety standards.
18 days ago ago
Junior (1-3 years)
Full Time
State College, PA
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Development
Project Management
Design
Consulting
Technical Services
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
+12 more
Role
Description
safety compliance
cart restocking
deep cleaning
quality standards
guest relations
room service
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Maintains standards of quality and cleanliness throughout daily assignments.
Handle guest complaints ensuring guest satisfaction.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Requirements
cleaning
hotel
communication
bilingual
chemical handling
flexible schedule
Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of local activities and attractions appropriate for clientele.
Bilingual English/Spanish a plus.
Knowledge of proper chemical handling.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1985
Year Established
The company was founded in 1985 and has been actively involved in the hospitality industry ever since.
Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
Focuses on hotel ownership, management, and development across the United States.
Operates a diverse portfolio of hotels, including major global brands and independent properties.
Known for expertise in transforming underperforming properties into successful operations.
Business model includes long-term investments with a focus on profitability and asset appreciation.
Strong presence in the upscale and select-service hotel segments.
Projects often involve extensive renovations, brand conversions, and strategic expansions.
Standout in the industry with a hands-on management approach.
Prides itself on deep industry relationships and ability to adapt to market trends.
Culture + Values
Delivering superior customer service is a top priority.
Innovation and continuous improvement are central focuses.
Teamwork, communication, and mutual respect are highly valued.
A positive and empowering work environment is a key focus.
Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.
Environment + Sustainability
2050 Net Zero Target
Net-Zero Emissions Goal
Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.
Committed to reducing water and energy consumption across all properties.
Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.
Inclusion & Diversity
Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.
Articles
Shaner Hotels Careers
Shaner Hotels Overview