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Jll

Senior Facilities Coordinator

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Provide administrative support and comprehensive facility management for services with a focus on continuous improvement and maintenance of performance measures.
14d ago
80,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Gurgaon, Haryana, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
vendor management
service monitoring
asset maintenance
report preparation
operational management
vendor training
  • To provide administrative support to FM for site teams
  • Routinely Inspect all services to ensure performance measures are being maintained
  • Maintain high standards of housekeeping of facility
  • Laundry vendor co-ordination.
  • Preparing the Daily/Weekly and Monthly reports
  • Monitoring the mail room activities
  • Manage Concierge Vendor for timeliness and for any escalations
  • Monitoring of Housekeeping related activities
  • Processing of vendor Invoices
  • Maintaining stock and issuing of sports equipment.
  • Follow up and close the tickets logged.
  • Preparing floor register for Health and Safety Issues
  • Co-ordinate with Space planner for any moves.
  • Arrangement of all consumables and supplies for Client / VIP visits
  • To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement
  • Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
  • Interfacing with the pest control for carrying out the pest control activities at the facility.
  • Effectively manage Facility team to ensure an on time deliverable system.
  • Oversee Horticulture requirements at site.
  • Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
  • Inspect the turn out and attendance of the staff and sign the shift register
  • Compile and update site account details.
  • Carrying out Vendor Background Checks.
  • Taking facility rounds and find out snags and raising GUTS tickets for the same
  • Maintaining external employee data.
  • Coordinate and organize events requested
  • Monitoring the Food Vendors at site.
  • Maintain Asset Register
  • Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report
  • Ownership of the Day to day administration, including reports generation of the stocks tracker.
  • Participate in emergency evacuation procedures including crisis management and business continuity
  • Communicate to the FM all incidents issues and pending problems
  • Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
  • Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
  • Involve in Vendor staff Training & Development.
  • Maintenance of Library books and stocks
  • Collecting all documents from the vendor for compliance audit
  • Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
  • Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
  • Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
  • Interacting with the Housekeeping vendor.
What you bring
property qualifications
people skills
billing/invoicing
occupational safety
systems management
emergency support
  • 24/7 emergency call support and site attendance is required
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Demonstrated experience with tendering and service improvement initiatives required.
  • Accurate billing and invoicing
  • Tertiary qualifications in property, building or facilities management preferable
  • Knowledge of occupational safety requirements
  • Strong PC literacy and proven ability to manage daily activities using various systems.
Benefits
  • Indent monthly requirements for Soft services as per the month’s budget.
  • Soft services stores and stocks to be maintained
  • Gym, Spa, Bunker room& Wellness room linen maintenance.
  • Zero stock out of situation
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • vendor background checks
  • maintaining external employee data
  • preparing floor register for health and safety issues
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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