Residential Service Technician at Ies Residential in Laredo, TX | Kablio
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Residential Service Technician
Ies Residential
IES Residential provides integrated design and construction services for residential projects.
Residential electrician servicing homes, troubleshooting, repairs, and customer support.
4 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Laredo, TX
Field
Company Size
100 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Property Development
Design
Technical Services
Turnkey
Sector Specialisms
Residential
Utilities
Role
Description
warranty repairs
vehicle upkeep
service documentation
customer communication
electrical diagnosis
nec compliance
Conduct home warranty repairs and ensure homeowner satisfaction through quality service and clear communication.
Maintain cleanliness and functionality of company vehicles, tools, and PPE.
Accurately complete service tickets and document repairs performed, parts used, and next steps if required.
Communicate effectively with service coordinators, homeowners, and field leadership.
Proactively identify opportunities to improve system performance or customer satisfaction.
Diagnose and repair electrical issues related to panels, circuits, breakers, lighting, outlets, GFCIs, switches, and more.
Respond to scheduled and emergency service calls in residential homes (occupied and unoccupied).
Maintain a professional and respectful demeanor while working in lived-in homes.
Ensure work is completed in accordance with National Electrical Code (NEC) and OSHA safety standards.
Requirements
2 years
journeyman license
nec codes
troubleshooting
field apps
customer service
Minimum of 2 years’ experience as a Residential Service Electrician.
Must be comfortable working in attics, crawl spaces, and tight areas within existing structures.
Valid Driver’s License and clean driving record.
Requires use of company vehicle and strict adherence to driving and safety policies.
Demonstrated skill in electrical troubleshooting and diagnostics in residential settings.
Experience using field service management apps or reporting software.
Work is performed in both new builds and occupied homes; must maintain a professional and respectful demeanor in customer-facing environments.
Recognized for high-quality workmanship, professionalism, and safety.
Excellent customer service and communication skills.
Strong knowledge of NEC codes and compliance requirements.
Journeyman Electrician License (as required by state or local jurisdiction).
Requires frequent driving between job sites and homeowner residences.
Bilingual (English/Spanish) is a plus.
Must pass a background check and drug screening.
Must be able to lift and carry up to 50 pounds and work with hand and power tools.
Willingness to work independently and travel to various residential job sites.
Ability to stand, walk, crouch, and climb ladders as part of routine troubleshooting and repairs.
Benefits
Company Paid Life Insurance
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Company 401K plan with Employer Contribution Match
Company Paid Time Off
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Competitive Pay
Auto and Home Insurance Discount Programs
Choice of Dental and Vision Coverage
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass a background check and drug screening.
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Company
Overview
Specializes in delivering high-quality residential projects with a focus on design, engineering, and construction.
Has a legacy of successful projects and a reputation for innovation in the housing sector.
Portfolio includes single-family homes, multi-family units, and mixed-use developments that cater to diverse communities.
Integrates the latest technologies and sustainable practices in their builds, ensuring lasting value and functionality.
Projects are distinguished by attention to detail, high standards of safety, and collaboration with trusted partners.
Prides themselves on meeting the growing demand for quality residential housing in both urban and suburban environments.
Through expert project management, they have earned a reputation for on-time delivery and exceeding client expectations.
Culture + Values
Collaboration and teamwork are at the heart of our culture.
We value integrity and transparency in all our interactions.
A commitment to excellence drives our operations and services.
We are committed to delivering outstanding service to our residents.
We foster a culture of accountability and continuous improvement.
Environment + Sustainability
The company focuses on reducing energy consumption and increasing the use of renewable energy sources.
The company implements green building practices to improve the environmental performance of its properties.
The company strives for water conservation and waste reduction in all its communities.
Sustainability is integrated into the company's development, operations, and property management strategies.
Inclusion & Diversity
Dedicated to creating a diverse and inclusive workplace where everyone feels valued.
Committed to fostering an environment of belonging for all employees and residents.
Supports gender equality and equal opportunities for all.
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Net Zero by 2050
Emission Target
The organization is committed to achieving net-zero emissions by 2050.