Field Services Technician - Cincinnati, Ohio

Description

• Make recommendations on engaging and terminating vendors and contractors to use on each project or job
• Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete. Ensure vendors and contractors are held accountable for quality, completeness, and timely work Property condition management - perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property
• Develop scope and cost and obtain approvals for additional work not identified on initial bid
• This role routinely uses standard office equipment, computers & iPads.
• Conduct HOA Violation checks
• Perform pre-move in inspections 72 hours before move-in
• Perform recurring occupancy checks
• Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships
• Complete minor post renovation repairs as needed
• Review progress against KPI's weekly with the Head of Construction
• Install and trouble-shoot smart home technology issues
• work in confined spaces, indoors and outdoors in all climates including unclean environments with fumes, dust, and poor ventilation
• Communicate with residents in a timely and professional manner for any outstanding violations.
• Install marketing yard signs and remove signs at occupancy
• Quality control review and punch list process for all home renovation projects
• Document the rehab process including "before" and "after" photos
• Coordinate and perform move out walks with residents
• work on step ladders and/or extension ladders up to 30 feet,
• Project Management – you may also be required to undertake some or all of the following from time to time at the direction of Construction management:
• Schedule and complete occupied maintenance work orders

Requirements

• Computer Skills including proficiency with Microsoft Outlook and Excel
• Flexible and able to operate effectively in a changing environment, and/or with ambiguity
• Excellent written and verbal communication skills
• HVAC certifications preferred
• Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
• Must have a current and valid driver's license
• Demonstrated ability to perform effectively in a fast-paced and demanding environment
• Proactive, self-directed, and highly motivated
• Experience engaging and managing vendors to ensure they are delivering to the timeline and specifications required
• Strong organizational and time-management skills, able to consistently meet goals and deadlines while maintaining quality
• This role requires travel to our properties in and may be physically demanding. Physical demands representative of requirements to successfully perform the essential functions of this job include the ability to perform duties such as the following for prolonged periods:
• unassisted lifting up to 50 pounds,
• 3+ years of work experience in a related position with residential maintenance experience, and scoping properties to determine renovation requirements

Benefits

• Work week is Monday through Friday with occasional evening and weekend hours as job duties demand.

Training + Development

Interview process

Visa Sponsorship

Security clearance