Assistant Community Manager at The Community Builders, Inc. in Cleveland, OH | Kablio

Role

Description

invoice entry

rent collection

market analysis

unit inspection

applicant screening

compliance reporting

Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
Handles resident issues and concerns, partnering with Community Manager as needed.
Keeps informed of market conditions and update competitive market analysis quarterly.
Oversees office functions, including office hours, filing, computer systems, reports, etc.
Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
Inspects market ready units for acceptance to lease and for resident move in.
Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
Monitors rent balances, collects rents, and sends out late or quit notices as required.
Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
Inspects property, picks up litter, and reports issues to Service Maintenance Manager.

Requirements

customer service

microsoft office

yardi

college degree

2+ years

regulatory knowledge

Proven Excellent Customer Service skills required.
Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
Industry designations (COS, LIHTC, ARM®, etc.) preferred.
College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.

Benefits

403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Hospital & Critical Illness Insurance
Company paid Life & Disability Insurance
Employer contributions to Health Savings Accounts
Confidential, 24/7 Employee Assistance Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1964

Years in Operation

The company has been actively working to enhance neighborhoods and create sustainable affordable housing for over half a century.

Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments.
Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing.
Collaborates with local governments and partners to address housing and social needs through community redevelopment.
Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change.
Committed to fostering strong, healthy, and economically resilient neighborhoods.

Culture + Values

To build and sustain strong communities where people of all incomes can achieve their full potential.
We hire diverse and talented people.
We empower our employees to take initiative, advance our mission, and deliver results.
We hold leaders and each other accountable for fostering inclusion, trust, and collaboration.

Environment + Sustainability

20% Energy Reduction

SAHF Big Reach Commitment

Aim to reduce energy intensity of portfolio by 20% from 2010 baseline by 2020.

$2.5B Investment

Project Financing for Developments

Over $2.5 billion spent on constructing and preserving affordable/mixed-income housing developments.

10,000 Apartments

Managed Nationwide

Owning/managing over 10,000 apartments across 14 states and DC, enabling large-scale sustainability improvements.

320+ Developments

Affordable Housing Portfolio

Constructing and preserving more than 320 affordable and mixed-income housing developments.

Uses improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits and renewable energy to meet energy‑savings goals

Inclusion & Diversity

2,000 Residents

Job Placements

Approximately 2,000 residents have been placed in jobs through the company's efforts.

$16.7M Returned

Tax Credit/Asset Building

Returns $16.7 million annually through Earned Income Tax Credit and Asset-Building campaigns.

Mission to build communities where people of all incomes can thrive (emphasis on socioeconomic inclusion)
Leadership & staff demographics (GuideStar 2023): leadership identified as White/Caucasian male, heterosexual, without disability
Collaborates with neighborhood groups, residents, public/private agencies to coordinate access to support services

Articles

Our Work

Careers

Role

Description

invoice entry

rent collection

market analysis

unit inspection

applicant screening

compliance reporting

Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
Handles resident issues and concerns, partnering with Community Manager as needed.
Keeps informed of market conditions and update competitive market analysis quarterly.
Oversees office functions, including office hours, filing, computer systems, reports, etc.
Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
Inspects market ready units for acceptance to lease and for resident move in.
Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
Monitors rent balances, collects rents, and sends out late or quit notices as required.
Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
Inspects property, picks up litter, and reports issues to Service Maintenance Manager.

Requirements

customer service

microsoft office

yardi

college degree

2+ years

regulatory knowledge

Proven Excellent Customer Service skills required.
Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
Industry designations (COS, LIHTC, ARM®, etc.) preferred.
College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.

Benefits

403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Hospital & Critical Illness Insurance
Company paid Life & Disability Insurance
Employer contributions to Health Savings Accounts
Confidential, 24/7 Employee Assistance Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1964

Years in Operation

The company has been actively working to enhance neighborhoods and create sustainable affordable housing for over half a century.

Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments.
Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing.
Collaborates with local governments and partners to address housing and social needs through community redevelopment.
Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change.
Committed to fostering strong, healthy, and economically resilient neighborhoods.

Culture + Values

To build and sustain strong communities where people of all incomes can achieve their full potential.
We hire diverse and talented people.
We empower our employees to take initiative, advance our mission, and deliver results.
We hold leaders and each other accountable for fostering inclusion, trust, and collaboration.

Environment + Sustainability

20% Energy Reduction

SAHF Big Reach Commitment

Aim to reduce energy intensity of portfolio by 20% from 2010 baseline by 2020.

$2.5B Investment

Project Financing for Developments

Over $2.5 billion spent on constructing and preserving affordable/mixed-income housing developments.

10,000 Apartments

Managed Nationwide

Owning/managing over 10,000 apartments across 14 states and DC, enabling large-scale sustainability improvements.

320+ Developments

Affordable Housing Portfolio

Constructing and preserving more than 320 affordable and mixed-income housing developments.

Uses improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits and renewable energy to meet energy‑savings goals

Inclusion & Diversity

2,000 Residents

Job Placements

Approximately 2,000 residents have been placed in jobs through the company's efforts.

$16.7M Returned

Tax Credit/Asset Building

Returns $16.7 million annually through Earned Income Tax Credit and Asset-Building campaigns.

Mission to build communities where people of all incomes can thrive (emphasis on socioeconomic inclusion)
Leadership & staff demographics (GuideStar 2023): leadership identified as White/Caucasian male, heterosexual, without disability
Collaborates with neighborhood groups, residents, public/private agencies to coordinate access to support services

Articles

Our Work

Careers