IT Operations Analyst
Kci Construction Company
Provide Tier 2 IT support, manage devices, networks, and user onboarding/offboarding.
17 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Creve Coeur, MO
Office Full-Time
Company Size
1,500 Employees
Service Specialisms
Transportation
Design/build
Water & wastewater
Earthwork & Utility
General Building
Sector Specialisms
Commercial
Healthcare
Infrastructure
Institutional
Energy
Telecommunications
Wireless Construction
Inside Plant
Role
What you would be doing
tier 2 support
server maintenance
user training
asset management
field support
documentation
- Support Our People: Provide Tier 2 support to employee's company-wide, troubleshooting hardware, software, and network issues.
- Keep Systems Running Smoothly: Maintain servers, wired/wireless networks, storage systems, and audiovisual setups.
- Empower Through Training: Lead brief, practical sessions to help users get the most out of technology tools.
- Manage Devices & Licenses: Track hardware lifecycles, monitor configurations, and ensure proper license management.
- Support the Field: Coordinate technology for remote field offices and provide responsive, hands-on assistance.
- Document & Improve: Maintain detailed records, update IT processes, and continuously enhance our internal knowledge base.
- Enable New Talent: Set up accounts, devices, and application access for new hires; handle offboarding with care and accuracy.
What you bring
windows
office 365
active directory
associate degree
5+ years
problem solving
- Aligned with KCI's GRiT Values
- You’re detail-oriented, organized, and thrive in a fast-paced environment.
- You bring at least 5 years of hands-on IT support or helpdesk experience.
- You’re skilled in Windows, Office 365, Active Directory, and basic networking.
- Experience with system backups, imaging, or endpoint management tools is a plus.
- You have a customer-focused mindset and a passion for solving problems the right way.
- You have an Associate’s degree in IT or equivalent experience.
- You enjoy helping others and translating tech into plain language.
- Employee Stock Ownership Plan (ESOP)—be part of a company you truly own.
- Competitive pay and 100% employer paid benefits for you and any dependents.
- Unlimited paid time off, holidays, and continuing education opportunities.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded in the early 1980s, the company has grown from a small contractor to a nationally recognized leader in construction and engineering.
- With a deep portfolio spanning infrastructure, commercial, residential, and industrial sectors, the company has tackled some of the most complex and large-scale projects.
- Noteworthy for its expertise in both traditional construction methods and advanced engineering techniques, the company thrives on delivering high-quality results under demanding conditions.
- Their reputation for excellence is highlighted by a diverse range of projects, including bridges, commercial buildings, residential complexes, and energy infrastructure.
- Known for its meticulous attention to detail, the company has become a trusted partner for clients looking for reliability, innovation, and engineering precision.
- The company’s strategic presence in key markets across the nation positions them to tackle emerging trends in construction technology and sustainability.
- Growth – Personal and Professional Improvement.
- Resilience – Adapt and overcome.
- Integrity – Do the right thing.
- Teamwork – We build better together.
- Core Values: Teamwork – We work together, across boundaries, and with humility to meet the needs of our customers while supporting growth and fulfillment of our employees.
- Core Values: Community – We are good citizens in the communities in which we live and work.
- Core Values: Integrity – We consider what's best for our clients, our team, our subcontractors and our communities; we are good stewards that always do what's right with truthful character in all we do, even when no one is looking.
- Core Values: Purpose – We find solutions where no one else will; we constantly push ourselves to achieve excellence, and make an impact through our talents, passions and hard work.
- Core Values: Innovative – Our business is constantly evolving and if we are not continuously learning and growing we are likely falling behind.
- Core Values: Sustainable – We develop solutions to provide for longevity in built environments.
$15,000+
Community Support
Proceeds from the 2024 golf tournament donated to Ronald McDonald House.
- Core value 'Sustainable – We develop solutions to provide for longevity in built environments.'
- Recognized and hosted region-wide Sustainability Awards celebrating sustainable practices.
- Projects include LEED Silver and Gold certified developments and energy-saving infrastructure.
- Emphasis on waste diversion and sustainable design in project execution.
- No publicly disclosed DEI strategy or gender-related statistics found.
- No numeric data on gender representation available.
- No formal inclusion goals or outcomes sourced from company website or LinkedIn.
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