Sr. Director of Enterprise Application

Description

• Implement structured governance, release management, and change management for all enterprise applications.
• Set the tone as both a strategic leader and active contributor who rolls up their sleeves when needed.
• Oversee testing and validation efforts, ensuring solutions meet functional needs and compliance requirements.
• Drive execution of enterprise application initiatives with a mix of strategic oversight and hands-on involvement.
• Serve as the escalation point for complex issues, diving into details when necessary to ensure resolution.
• Collaborate with executives and functional leaders to prioritize projects and allocate resources.
• Negotiate contracts, manage licensing, and ensure vendor solutions align with business priorities.
• Own the end-to-end strategy, roadmap, and lifecycle of NetSuite, Acumatica, Coupa, Sidetrade, Microsoft Nav, and Salesforce (CRM, CPQ, FSL).
• Balance strategic planning with tactical execution — guiding long-term architecture while overseeing short-term enhancements and fixes.
• Partner closely with Finance, Procurement, Sales, Services, and Operations to design and optimize business processes.
• Manage day-to-day relationships with ERP, CRM, and procurement software vendors, engaging directly on escalations and key projects.
• Actively participate in solution design workshops, business process mapping, and critical system configuration reviews.
• Lead, mentor, and develop a high-performing team of product owners, functional experts, and business analysts.
• Translate business requirements into technical designs and system configurations.
• Ensure integrations across systems are robust, scalable, and support procure-to-pay, order-to-cash, and lead-to-cash cycles.
• Ensure compliance with SOX, GDPR, and other relevant regulatory standards.

Requirements

• Knowledge of integration platforms (iPaaS) and API management.
• Background in global ERP/CRM rollouts across multiple regions.
• Excellent communication and stakeholder management skills with both technical and business leaders.
• Proven track record managing ERP Implementation and Migrations.
• Experience in Data Cloud and Agentforce
• Strong knowledge of finance, procurement, billing, revenue recognition, and professional services automation.
• Experience with AI-driven process automation and workflow orchestration.
• Strong expertise in ERP order-to-cash and procure-to-pay automation, ideally within a SaaS environment.
• Exposure to route optimization or field service scheduling software.
• Experience balancing strategic leadership with direct involvement in design, configuration, and testing.
• Familiarity with data visualization and BI platforms.
• Expertise in CPQ optimization for complex pricing and bundling models.
• Skilled in vendor negotiations and relationship management.

Benefits

• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Commuter/Transit Account
• Dependent Care Flexible Spending Account
• 401(k) with employer match
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance