New Home Assistant

Position Highlights: Responsible for assisting New Home Advisors in optimizing new home sales and the customer experience in assigned communities while gaining the knowledge and experience necessary to potentially promote into a full New Home Advisor position.

• Assists New Home Advisors to ensure visitors are accompanied through sales office, models, and inventory homes, and questions are appropriately answered.
• Enters information into the Company’s Customer Relationship Management (CRM) system (at least daily), documents daily traffic and assists New Home Advisors with reports and information summaries to management.
• Attends all sales meetings and trainings as required.
• Provides brochures, maps, mortgage information, price sheets, and any other information required.
• Provides information about the community, builder/Company, brand, and individual homes, emphasizing key selling messages and the unique customer value proposition.
• May require occasional driving of customers from the sales office to community lots.
• Assists New Home Advisors with all administrative aspects of the sales office including, but not limited to, answering phones, scheduling appointments, pre-qualifying customers, preparing purchase and sale contracts, filing, handling reservations, preparing escrow documentation, distributing buyer notices, event planning, coordinating maintenance of sales office/center and opening/closing the sales office/center and model homes.
• Stays abreast of all community and product knowledge required to answer customer questions.
• Greets and engages visitors to establish relationships and assists New Home Advisors to determine visitor needs and customer preferences, utilizing the Company’s selling philosophy and training materials.
• Provides timely and consistent follow-through with customers from initial contact through closing and post-closing activities.

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.

Tri Pointe Homes Colorado is looking for an experienced, enthusiastic individual to join our talented group as a New Home Assistant.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.

• Knowledge of sales programs, policies, and procedures.
• High School diploma or equivalent certification required.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.
• A minimum of 3 years of previous sales experience is preferred.
• Position requires sitting, walking, standing, and project onsite surveying (standing, climbing stairs/ladders, etc.)
• Excellent written and verbal communication skills.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.

Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company

• Base Salary: The expected Base Salary range for this position is between $24.04 to $28.85 per hour, equivalent to $50,000 to $60,000 per year, depending on experience and skillset. Base Salary is paid bi-weekly, every other Friday.
• Benefits: In addition to competitive medical, dental and vision coverage, Tri Pointe Homes provides comprehensive benefits to eligible team members and their dependents, including: Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options; generous paid time off policies, like vacation, holidays, sick leave, jury duty, bereavement, and volunteer time; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions; adoption, fitness, tuition and worldwide emergency travel assistance; EAP, grief counseling, and estate/will preparation services; and additional discounts and supplementary employee-paid benefit programs.
• Bonus: This position is eligible for an annual performance-based cash bonus. Bonuses are earned, calculated and paid in accordance with the terms and conditions of the Company’s applicable incentive plan document.