Scheduling Supervisor (6 MONTH CONTRACT)

Description

• Track attendance data, analyze trends, and prepare reports and memos related to attendance and scheduling metrics.
• Support a safe, organized, and collaborative work environment.
• Monitor staffing levels to ensure proper coverage; reassign staff or adjust schedules as needed to maintain operational efficiency.
• Maintain and enhance the scheduling system; troubleshoot issues and liaise with software providers to resolve technical concerns.
• Collaborate with management to develop schedules, process leave requests, and ensure all electronic timecards are completed accurately and on time.
• Provide leadership, guidance, and day-to-day oversight to the scheduling team.
• Resolving payroll errors in timecards, troubleshooting, sound knowledge of payroll processing, scheduling, and providing accurate time card solutions and in compliance with CBA & employment standards (OPSEU 249 & ONA).
• Act as the primary point of contact for staff scheduling inquiries, clarifying policies and ensuring consistent application of scheduling procedures.
• Ensure adherence to shift rules and collective agreement requirements, including breaks, hours of work, and time-off codes (e.g., sick, emergency, personal, bereavement).
• Identify and address scheduling challenges, recommending improvements and corrective actions to management.

Requirements

• Knowledge of CBA & employment standards (OPSEU 249 & ONA).
• Excellent communication and interpersonal skills, with the ability to build positive relationships and manage sensitive information with tact and confidentiality.
• Familiarity with attendance management programs and related reporting.
• Minimum of 2 years of experience in a supervisory scheduling role; experience within a 24/7 unionized environment preferred.
• Reliable, adaptable, and able to work flexible hours as needed.
• Proficiency in MS Office applications and scheduling software.
• Community College Diploma or equivalent combination of education and experience.
• Exceptional organizational skills with the ability to prioritize competing demands and meet deadlines.
• Proof of full COVID-19 vaccination and maintenance of vaccination status as required.
• Strong working knowledge of online scheduling systems and their integration with other business applications (SSC -Staff Schedule Care highly preferred).
• Understanding of employment legislation and collective agreement compliance.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance