Senior IT Infrastructure Analyst[1153818]

Overview

Lead IT infrastructure team, manage projects, performance, and improvements.

Key Responsibilities

• vendor management
• it projects
• infrastructure delivery
• system security
• performance monitoring
• team leadership

Tasks

-Manage supplier and vendor relationships, identifying opportunities for improvement. -Support the planning and delivery of IT projects, ensuring service desk readiness and resource planning. -Collaborate with the Head of IT to identify and implement service improvements, automation opportunities and digital initiatives. -Ensure System Integrity, Data Protection, Security, Backup and Disaster Recovery are appropriate for WGM's needs. -You will coach and develop the IT Infrastructure team to support their individual and collective professional development. -Lead the IT Infrastructure team to ensure timely and effective delivery of complex IT Infrastructure Projects. -Act as an escalation point for complex or high-priority issues, ensuring prompt resolution and clear communication. -Assess system performance and recommend improvements where possible. -Monitor and report on IT infrastructure performance against agreed KPIs and SLAs, ensuring alignment with ITIL best practices. -Manage stakeholder relationships, identifying opportunities for improvement. -Facilitate regular team meetings and 1:1s to support staff development and engagement.

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Benefits

-Salary sacrifice – (Electric vehicle scheme, annual leave purchase & cycle to work). -32 days holiday, increasing to 36 based on length of service. -Enhanced maternity & paternity Leave. -Enhanced pension scheme. -Life assurance scheme. -Employee discount programme. -Remote & hybrid working options (subject to role requirements). -Company sick pay (available after qualifying period).

About Wgm Engineering Ltd

-Evolved into a turnkey design-and-build partner through strategic investments. -Commissioned by major water companies for large-scale infrastructure projects. -Specialized in MEICA solutions and modular off-site manufacturing. -Known for delivering major EV-charger and water network frameworks.

Sector Specialisms