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Case Manager
Monarch Communities®
Assisting in providing a safe environment for senior living community residents, ensuring quality care and DOH regulations compliance.
14d ago
$85,000 - $95,000
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Tuckahoe, NY
Onsite
Company Size
200 Employees
Service Specialisms
Property Development
Design
Construction
Project Management
Consulting
Sector Specialisms
Senior Living
Independent Living
Assisted Living
Memory Care
Respite Care
Development
Operations
Redevelopment
Role
What you would be doing
liaison residents
prepares apartments
handles incidents
coordinates moves
maintains relations
ensures compliance
- Participates in and attends all in-service training as scheduled
- Serve as a liaison for residents at the hospital, short-term rehab, etc. in assisting with paperwork and coordination of a safe return to the community
- Ensure apartments are clean and prepared for all new residents prior to their arrival
- Complete, submit, and maintain records of incident reports to DOH, as needed
- Assist residents in need of alternate placement by executing a safe discharge plan
- Meet with family/resident on day of move-in to welcome and introduce them to team members, orient family and resident to routines, assist residents in adjustment to the Community
- Work closely with Business Operations Director to assist in answering or resolving and issues pertaining to insurance and finance
- Conduct tours of the community to potential residents and their families
- Develop and maintain relations and communications with government agencies on an on-going basis
- Work with residents and team members to respond to and resolve resident issues or conflicts
- Communicate all pertinent information on new and existing residents to appropriate team members to ensure highest quality of care
- Maintain accurate documentation of case management needs and case management notes, including initial, annual, and on-going pertinent information notes, including initial, 30-day, and Q6 months, and on-going pertinent information notes/change of condition, and discharge
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
What you bring
sales/business development
expense management
microsoft office
communication skills
degree required
team leadership
- Previous sales or business development experience preferred
- An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- Demonstrated success in managing operating expenses
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
- An associate degree from an accredited college or university with major work inhuman resources or service delivery, and three years of full-time experience in the provision of services to a dependent adult population
- Excellent written and verbal communication skills and the ability to lead a team
- A bachelor’s or master’s from an accredited college or university with major work inhuman resources or service delivery, and one year of full-time experience in the provision of services to a dependent adult population, OR
- Prior leadership experience within the health care industry preferred
- Medical Coverage
- Vision Coverage
- Supportive Leadership
- Paid time off (PTO)
- Employee Discounts
- Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- Employee Assistance Program
- Dental Coverage
- Free Parking
- 401(k) Retirement and Matching
- Referral Bonuses
- Occasional weekend coverage as Manager on Duty
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- government agency communication and record maintenance
- incident report submission to doh
- resident issue response and resolution
- health care industry leadership experience
- operating expense management
- sales or business development experience
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Company
Overview
Founded in 2019
Company Origin
The company was established in 2019 by experienced professionals in the senior living industry.
Hundreds employed
Workforce Size
The company employs several hundred individuals across its operations.
Millions in projects
Financial Scale
The company undertakes multimillion-dollar development projects for senior living communities.
- Designs and operates premium senior living communities across the U.S. East Coast.
- Delivers on-time, on-budget development and hands-on ownership of senior residences.
- Projects include Independent Living, Assisted Living, and Memory Care communities in CT, MA, NJ, NY, and MD.
- Each community features home-like architecture, common areas, and scratch-cooked meals to enhance resident comfort.
- Emphasizes wellness-centric design with abundant natural light, shared spaces, and holistic care programs.
- Headquartered in New York, the company is expanding via a centralized construction and development team.
- Mission‑Driven Design
- Holistic Care
- Sustainability
- Diverse Culture
- Technology
- Design properties where every element contributes to reducing our carbon footprint
- Sustainability is one of five core pillars guiding community development
- Architectural designs prioritize natural light and connection to nature to enhance well‑being
- Holistic wellness includes environmental considerations alongside resident health
- Ensure that both our community and our programming are inclusive and representative of the curiosity, expertise, and heritage of all members of our community.
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