Field Service Contracts Specialist

Vision Technologies

Integrated technology integrator delivering AV, security, network infrastructure, data centers and managed services.

Develop and price new and renewal service contracts for field service technologies.

12 days ago ago

Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)

Full Time

Glen Burnie, MD

Hybrid

Company Size

750 Employees

Service Specialisms

Engineering

Technical Services

Project Management

Consulting

Design

Sector Specialisms

Commercial

Federal

State

Local

Educational

Security

Audio-Visual Systems

Wireless

Role

Description

Requirements

field service

autotask

slas

service contracts

written communication

leadership

Field Service or Managed Services background.
Experience in proposals, bids, renewals, or service contract management.
Excellent written communication and strong analytical skills.
Experience with Autotask, PSA tools, or ERP cost data.
Strong understanding of service contracts, SLAs, entitlements, and exclusions.
Multi-technology awareness (AV, Security, UC, monitoring).
Leadership Development Training
Ability to interpret service ticket data and apply cost and margin logic.

Benefits

Life Insurance and AD&D
401(k) Retirement Plan
Short/Long‐term Disability
Medical/Dental/Vision Insurance
Elective Days
Company Holidays
Tuition Reimbursement

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2000 Founded

Year Established

The company began its journey in May 2000, starting above a garage and growing into a nationally recognized systems integrator.

20 Years

Company Legacy

Over two decades, the company has expanded its expertise, delivering innovative technology solutions across industries.

$1B Revenue

Cumulative Revenue

The company has achieved significant milestones, accumulating a cumulative revenue of over $1 billion.

25 States & 3 Continents

Geographic Reach

The company operates across the United States and internationally, serving clients in a wide range of locations.

Originated as a small cabling firm blossomed into a full AV, security, wireless, and IT-services powerhouse.
Delivers large-scale network, data center, and security projects across commercial, federal, and enterprise clients.
Implements audio-visual and collaboration systems, DAS, access control, video surveillance, and structured cabling.
Operates under a patented Integrated Technology Delivery methodology, emphasizing efficiency and modernization.
Secured major federal contracts including GSA MAS, Navy SeaPort‑NxG, and DLA NISS, supporting government infrastructure.
Headquartered in Glen Burnie, MD, operating nationally.

Culture + Values

Innovation through Collaboration
Customer-Centric Approach
Agility and Flexibility
Continuous Improvement
Excellence in Execution
Commitment to Integrity

Environment + Sustainability

Net zero by 2030

Carbon Emissions Target

The company is aiming to achieve net zero carbon emissions globally by the year 2030.

Committed to minimizing environmental footprint.
Active measures to reduce energy consumption and waste generation across operations.
Focus on energy-efficient technologies and green solutions in client projects.

Inclusion & Diversity

Encourages employees to contribute ideas and perspectives in a workplace that fosters inclusion and diversity.
Initiatives focus on increasing female representation in leadership roles.
Tracks and reports gender-related metrics to ensure equitable opportunities across all levels.

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