KONE provides innovative elevator and escalator solutions, along with digital services for buildings.
Key duties include leading, coaching and supporting the engineering team, building strong relationships with customers and partners, and driving service quality, safety and operational performance. The manager also oversees route planning, resource allocation and job prioritisation, while monitoring financial performance, KPIs and customer contracts.
The ideal candidate demonstrates strong leadership and people-management skills, excellent communication and relationship-building abilities, and a background in service operations, preferably with lifts or escalators. A customer-focused, organised and results-driven attitude is essential.
KONE offers a competitive salary based on experience, clear career progression pathways and extensive training through a dedicated learning platform. Employees receive 25 days holiday plus bank holidays, a pension scheme, life assurance, an Employee Assistance Programme, a Personal Development Incentive, a cycle-to-work scheme and other perks.