Milton Cat
Privately‑held Caterpillar dealer across the Northeast offering earthmoving and power systems rentals, sales & support.
1 days ago
$85,000 - $105,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Londonderry, New Hampshire, United States
Field
Company Size
1,000 Employees
Service Specialisms
Sector Specialisms
Description
technical support
issue diagnosis
technical liaison
training delivery
field resolution
parts support
- Provide expert technical support to service departments in ME, NH, and VT for CAT and Weiler paving equipment.
- Diagnose complex mechanical, hydraulic, and electrical issues and assist technicians with timely repairs.
- Serve as primary liaison between Milton CAT, Caterpillar, and Weiler to ensure clear communication of technical issues and product updates.
- Deliver technical training and New Product Introductions (NPIs) to technicians and service teams.
- Maintain consistent communication with shop and field management regarding product issues, updates, and best practices.
- Support growth opportunities in parts and service for paving products in collaboration with Product Support Consultants.
- Provide field‑based problem resolution while maintaining high standards of customer service.
Requirements
5+ years
heavy equipment
cat systems
paving
communication
driver’s license
Milton CAT is seeking a driven and knowledgeable Technical Communicator to support our paving equipment portfolio across Maine, New Hampshire, and Vermont. In this high‑impact role, you will serve as the technical expert for paving products, supporting technicians, service managers, and customers while acting as a key liaison between Milton CAT, Caterpillar, and Weiler. The position offers autonomy, regional travel, and the opportunity to influence training, product support, and customer satisfaction across the territory.
Resumes must be submitted online; mailed, emailed, or hand‑delivered applications will not be considered. Background check and drug screening are required as part of the pre‑employment process.
- Minimum 5 years experience with earthmoving or heavy equipment in roles such as mechanic, Technical Communicator, or technical trainer.
- Strong mechanical and diagnostic skills, proficient with CAT systems including SIS and ET.
- Preferred experience in the paving industry operating pavers, rollers, screeds, and related machinery.
- Excellent written and verbal communication skills for effective interaction across personnel levels.
- Strong organizational abilities to manage multiple priorities in a fast‑paced environment.
- Valid driver’s license with a clean driving record and ability to travel within ME/NH/VT.
Benefits
The salaried position offers a pay range of $85,000 – $105,000 depending on experience and includes a company vehicle, providing a competitive compensation package aligned with experience level. Compensation reflects market rates for technical expertise in the paving equipment sector.
Milton CAT offers a high‑visibility, expert‑level role supporting critical infrastructure projects, with autonomy, a company vehicle, and regional influence. Employees benefit from professional development opportunities, strong support from Caterpillar and Weiler technical networks, and growth potential within an industry‑leading organization.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- background check and drug screening are required as part of the pre‑employment process.
Overview
Founded in 1960
Year Established
The company was originally started from a dirt-floor garage in Concord, NH.
Top Dealer by Sales
Global Ranking
Consistently ranked among Caterpillar's top dealers globally based on sales volume.
Third Generation
Family Ownership
Has been a family-run business for three generations.
- A third-generation family-run business, it expanded through strategic acquisitions into six states.
- Today it operates two core divisions – Earthmoving and Power Systems – across 15 locations in the Northeast.
- Projects span construction, quarrying, forestry, municipal services, marine engines, and custom power generation.
- Their Power Systems arm delivers generators, air compressors, and bespoke power solutions for industrial and marine clients.
- Milton CAT machinery powers everything from logging camps and ferries to data centers and nuclear facilities.
Culture + Values
- The company is committed to delivering quality, innovation, and reliability.
- Employees are considered the greatest asset.
- The company holds itself to the highest standards of integrity, safety, and respect.
- A culture of teamwork is fostered, where each person plays an important role.
- The company is driven to exceed customer expectations.
- Ongoing development and continuous learning are supported.
Environment + Sustainability
Net Zero by 2040
Target for achieving zero emissions
The company is committed to reducing emissions and aims to achieve net zero status by 2040 through strategic sustainability measures.
- Committed to sustainability and environmental stewardship.
- Focus on reducing carbon footprint through energy-efficient products and services.
- Implemented a comprehensive waste reduction program.
- Works with customers to enhance fuel efficiency and promote sustainable business practices.
Inclusion & Diversity
- Dedicated to creating a diverse, inclusive, and equitable workplace.
- Focus on ensuring equal opportunity and fairness across recruitment, retention, and promotion.
- Promotes a balanced workforce with initiatives aimed at increasing female representation in technical roles.