Eaton
A global leader in power management, providing energy-efficient solutions for various industries.
3 days ago
$71,000 - $105,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Greenwood, South Carolina, United States
Office Full-Time
Company Size
105,000 Employees
Service Specialisms
Sector Specialisms
Description
circuit design
engineering docs
customer liaison
order management
product testing
technical guidance
As a Customer Order Engineer you will provide engineering services with minimal direction, interpreting customer drawings and specifications for manufacturing, interacting with the sales force and customers on job‑specific details such as board approvals and witness tests, and designing circuits to meet application requirements.
You will create engineering documentation for drafting, procurement, and manufacturing, coordinate technical guidance to production personnel, support product marketing, and provide negotiation and application support for field sales.
Key responsibilities include maintaining current knowledge of product engineering technologies and competitor capabilities, serving as the primary technical liaison for customers, reviewing and analyzing product configurations, performing engineering calculations, and contributing input to drafting, purchasing, and manufacturing teams.
You will participate in product design, market and product improvements, productivity, quality, and safety initiatives, attend customer project review and drawing‑approval meetings, lead customer inspections and witness tests, and manage order projects to meet OTP objectives, reduce cycle times, and handle changes and warranty issues.
- Interpret customer drawings and specifications for manufacturing.
- Interact with sales teams and customers on board approvals and witness tests.
- Design circuits to meet application requirements.
- Create engineering documentation for drafting, procurement, and manufacturing.
- Provide technical guidance to production personnel.
- Support product marketing and negotiate application support for field sales.
- Maintain knowledge of engineering technologies, competitor capabilities, and market conditions.
- Serve as primary technical liaison for customers, addressing product application, performance, and compliance.
- Review product configurations, perform engineering calculations, and coordinate with drafting, purchasing, and manufacturing.
- Participate in product design, market improvements, productivity, quality, and safety initiatives.
- Lead customer inspections and witness tests.
- Manage order projects to meet on‑time‑performance objectives, reduce cycle times, and handle changes and warranty issues.
- Ensure compliance with environmental, health, and safety guidelines.
- Equal‑opportunity employer; considers applicants with conviction histories per fair‑chance regulations.
Requirements
bachelor's
plc
relay
manufacturing
analytical
customer service
Basic required qualifications are a bachelor’s degree in engineering or a related field from an accredited institution and experience with PLC or relay programming. Candidates must reside within a 50‑mile radius of Greenwood, SC, unless they are active‑duty military; no relocation assistance is provided, and the company does not sponsor immigration visas.
Preferred qualifications include prior experience in an industrial or manufacturing environment and strong analytical, presentation, and customer‑service skills, with the ability to communicate technical information to customers and manufacturing.
- Bachelor’s degree in engineering or related field; PLC or relay programming experience.
- Reside within 50 mi of Greenwood, SC (or be active‑duty military); no relocation assistance; no immigration sponsorship.
- Preferred: industrial/manufacturing experience; strong analytical, presentation, and customer‑service skills.
Benefits
Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Order Engineer. This position is onsite Monday‑Friday 8:00 am‑5:00 pm at the Greenwood, SC Eaton facility. The expected annual salary range is $71,000‑$105,000, plus eligibility for a variable incentive program, with salary based on skills, experience, and market considerations.
The company provides a comprehensive benefits package that includes health and welfare plans, retirement benefits, and paid and unpaid time‑off programs, subject to eligibility factors such as location, hire date, and collective bargaining agreements.
- Offers health and welfare benefits, retirement plans, and paid/unpaid time‑off programs (eligibility varies).
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship or immigration support will be provided for this position.
Security clearance
- a conditional job offer triggers a background check; candidates can explain any relevant convictions.
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
- global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
- products and services span across industrial, commercial, residential, and infrastructure markets.
- innovative solutions in energy storage, electrical distribution, and industrial automation.
- instrumental in advancing technologies for utilities, transportation, and energy management.
- recent standout projects include large-scale energy management systems for smart cities and utilities.
- systems are crucial for sectors ranging from renewable energy to water resources management.
- history of growth through acquisitions, continuously expanding global footprint and product offerings.
Culture + Values
- Develop employees by helping them succeed not just at work, but in life as well
- Delight customers by understanding their challenges and delivering real solutions proactively
- Deliver for shareholders by doing what's right
- Support communities by offering time and talent to meet social and economic needs
- We are ethical
- We are passionate
- We are accountable
- We are efficient
- We are transparent
- We learn
- Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
- Our brand promise: we make what matters work
Environment + Sustainability
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
- Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
- Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
- Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
- Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
- Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
- Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
Inclusion & Diversity
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
- Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
- Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
- Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
- Received multiple global inclusion awards for commitment to diversity and inclusion.