Provides admin support, manages records, tenant services, and office operations.
9 days ago ago
$28 - $30
Junior (1-3 years)
Full Time
Providence, RI
Onsite
Company Size
300 Employees
Service Specialisms
Property Management
Real Estate Investment
Sector Specialisms
Commercial
Residential
Role
Description
yardi entry
ar management
ap processing
insurance docs
emergency comms
vendor setup
Coordinate before/after hour tenant or contractor requests.
Participate in annual property strategic and initiative goal setting meetings.
Keep Emergency Communication System for tenants and staff up to date.
Monitor utility invoices and Respond to Energy Management Consultant (Engie) for exception billings.
Maintain Office of Foreign Assets Control (OFAC) search files, if applicable.
Maintain tenant contact information.
Accounts Receivable; follow up with local/regional tenants on past due balances.
Prepare correspondence as directed, tenant notices, late letters, etc.
Collect and input tenant sales into Yardi/MRI.
Manage and maintain insurance documentation for mall tenants and contractors performing work on property in compliance with the requirements outlined in the lease or corporate policy.
Accept and document all rent payments received in management office and send to lockbox.
Generate and submit New Vendor request forms and W9s.
Collect and maintain customer traffic numbers for the center, including monthly reporting, if applicable.
Submit Open/Close notices for store openings or closures.
Maintain asset register to complete personal property tax requirements.
Respond promptly to customer needs and to requests for service and assistance.
Mentor new Administrative Assistants/Administrative Coordinators on policies & procedures.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
Review monthly rent roll, issue manual bills for charge backs and coordinate posting with Accounting Department.
Maintain controlled access by issuing visitor badges and verifying insurance requirements are met.
General office administration including but not limited to; ordering office supplies, receiving and distributing mail, overseeing shipping and postage for the office, and maintaining office equipment while upholding a safe and clean office environment, greeting and directing visitors, and answering phone calls and referring inquiries to correct office personnel.
Accounts Payable; review, code and submit invoices for payment.
Organize lease files and documentation for the property in accordance with policy and procedure.
Requirements
ms office
customer service
yardi
high school
administrative
detail-oriented
3-5 years of Administrative / Office experience required.
Attendance/Punctuality - consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Proficiency in MS Office programs (Outlook, Word, Excel etc.), basic office support skills (telephone, filing, data entry) and basic math skills.
The employee must occasionally lift and /or move up to 30 pounds.
Must be able and willing to work varying schedules, which may include public holidays.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Patience and listening skills to respond appropriately and interact positively with upset customers.
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
Strong attention to detail and ability to follow through.
Excellent interpersonal, organizational, time management, verbal, and written communication skills.
Minimum of 2-3 Years of Customer Service experience required.
Ability to work and learn independently and in a team situation; Self-motivated, proactive individual with a positive attitude.
Must be able to maintain the highest level of confidentiality; keep internal information and records confidential.
Comfortable working in a fast paced, highly dynamic work environment.
Manages competing demands; able to deal with frequent change, delays, or unexpected events.
High school diploma required. Associate degree preferred, or equivalent work experience.
Yardi/MRI experience preferred.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
job offers contingent on completion of a background check and proof of eligibility to work in the united states.
Company
Overview
Founded 1997
Year Established
The company was founded with a vision to redefine retail real estate into vibrant mixed-use destinations.
23M sq ft
Real Estate Portfolio
Through strategic acquisitions, the portfolio expanded to 23 million square feet across 18 states.
2024 Investment
Strategic Backing
Backed by a significant strategic investment in 2024, driving accelerated expansion and growth.
Grew through acquisitions, expanding across 18 states.
Vertically integrated operations ensure seamless execution from asset selection to accounting.
Typical projects include open-air and enclosed shopping centers such as Bella Terra, Mission Valley, Arden Fair, and MarketFair.
Blends strategic merchandising and experiential marketing to create dynamic community hubs.
A national firm with regional offices coast-to-coast, offering local agility backed by national reach.
Culture + Values
We are committed to maintaining the highest standards of integrity and accountability.
We promote a culture of collaboration and teamwork, empowering employees to achieve their best.
We prioritize innovation, creativity, and growth in all aspects of our business.
We value and respect the contributions of every individual and seek to foster a positive work environment.
We are passionate about providing exceptional service to our clients, tenants, and partners.
Environment + Sustainability
2050
Net-Zero Emissions Target
Aiming to achieve net-zero emissions by 2050 through strategic initiatives and sustainable practices.
Committed to environmental sustainability through energy-efficient operations and reducing carbon footprints.
Focus on sustainable building practices and reducing waste through recycling and other initiatives.
Properties undergo continuous monitoring and upgrades to improve energy performance and efficiency.
Implement green building certifications and energy-saving technologies in developments.
Inclusion & Diversity
Dedicated to fostering an inclusive and diverse workplace where all employees feel valued.
A diversity strategy with measurable goals for representation and fostering an environment of respect and opportunity for all individuals.
Actively works to ensure equitable access to career advancement opportunities for employees of all backgrounds.
Efforts are made to ensure gender balance and equal opportunities, though specific gender-related statistics are not explicitly available.