Operates and maintains a network of toll roads, tunnels, ferries and electronic tolling in Harris County.
Controls tunnel traffic, inspects vehicles, maintains equipment, and handles incidents.
5 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Houston, TX
Onsite
Company Size
750 Employees
Service Specialisms
Toll collection
Account management
Customer service
Electronic tolling
Payment processing
Discount programs
Managed lanes operation
Systems interoperability
Sector Specialisms
Infrastructure
Transport
Government
Role
Description
building cleaning
tunnel equipment
traffic monitoring
employee training
safety inspection
incident reporting
Performs routine, non-technical maintenance as assigned, including cleaning, sanitizing, washing, sweeping, watering plants, gathering and disposing of trash and litter, etc., in or around County buildings, restrooms and vehicles in a safe and timely manner.
Operates and maintains tunnel equipment including lighting, generators, motors, and ventilation systems. Performs inspections on operator vehicles and equipment in vehicles needed to respond to incidents in the tunnel and compile data for maintenance or service needs.
Assists with monitoring traffic and radio communications when assigned in the control room and assist with responding to incidents such as stalls, walkers, wrecks, etc. Compiles and assists with vehicle accident reports in and around tunnel area.
Rotating 8-hour shifts Including Weekends and Holidays
Three (3) Shifts covering 24-hour period; morning, evening, and graveyard
Assists in basic training for new employees and temps regarding traffic safety, rules and regulations, vehicle inspections, unauthorized vehicles, radio and phone communications, temporary and long-term road closure procedures, etc.
Monitors traffic in a safe and timely manner checking all heavy load trucks for hazardous materials, unsafe loads, height and width requirements. Stops and inspects all trailers and wreckers for safety chains and safe loads before entering the tunnel. Communicates with control room via telephone and two-way radio. Enforces all rules and regulations for vehicles traveling through tunnel.
Requirements
high school
communication
physical
driver's license
public interaction
weather ready
Ability to work well with the public and other staff members
Physical ability to perform job duties including walking, bending, climbing stairs, and standing for extended periods of time flagging traffic
Good verbal and written communication skills
Must occasionally lift and/or move at least fifty (50) pounds
High school diploma or GED equivalent for an accredited educational institution
Ability to work in inclement weather and confined areas
Valid driver's license with good driving record
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
employment may be contingent on passing a drug screen
other standards may be required for employment
Company
Overview
Founded 1983
Year Established
The organization was created through a county referendum in 1983.
$800M annually
Toll Revenues
Collects approximately $800 million each year in tolls, supporting regional development.
100+ miles
Tollway Network
Oversees a expansive network of tollways across Greater Houston.
2M+ accounts
EZ TAG Users
Operates an electronic toll-collection system with over 2 million active users.
Builds and operates a growing toll road network across Greater Houston.
Oversees the historic Washburn Tunnel and the Lynchburg Ferry.
Manages major infrastructure projects like the Sam Houston Ship Channel Bridge and Fort Bend Parkway extensions.
Operates as a department under Harris County Public Infrastructure, led by Executive Director Roberto Treviño.
Integrates engineering, finance, IT and operations teams to design, build, toll and maintain road assets.
Culture + Values
Commitment to safety and innovation
Focus on customer service
Strive for excellence and efficiency
Act with integrity and accountability
Teamwork and collaboration
Environment + Sustainability
Net-zero by 2050
Target for Greenhouse Gas Emissions
The agency has set a goal to eliminate its net greenhouse gas emissions by 2050.
Committed to environmental sustainability in operations and infrastructure.
Focuses on reducing energy consumption and lowering greenhouse gas emissions.
Implementing eco-friendly technologies like LED lighting and energy-efficient systems.
Inclusion & Diversity
The workplace promotes diversity and inclusion with a focus on equity goals.
Efforts to enhance gender representation are ongoing, including initiatives for female leadership and development.
Strategies are in place to increase gender and racial diversity across all organizational levels.