Multi-Site Maintenance Supervisor

quinn residences

Leading company in sustainable technology solutions.

Oversee property maintenance, staff, vendors, budgets, and resident satisfaction.

22 days ago ago

Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)

Full Time

Greenville, SC

Field

Company Size

1500+ globally Employees

Service Specialisms

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Sector Specialisms

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Role

What you would be doing

hr systems

vendor pricing

budget tracking

kpi reporting

job assignment

resident satisfaction

Review Quinn maintenance job guides regularly with team members to ensure they understand expectations regarding their role and can be held accountable for performance with these standards.
Assist Portfolio Manager to ensure effective management of all HR-related activities including associate onboarding, setting of hours, and managing team PTO. Understand and use the appropriate technological systems (e.g., ADP, Expensify, etc.) to manage these tasks.
Providing leadership, hiring, training, evaluating, and supervising all on-site service associates.
Holding field team associates and vendors accountable to established operating standards.
Routinely evaluate and test vendor pricing to ensure costs remain highly competitive in the marketplace.
Remain consistently aware of the month-to-date (MTD), quarter-to-date (QTD) and year-to-date (YTD) budget variance throughout the year.
It is important for the Field Service Supervisor to collaborate with leasing and property management team members to ensure efforts to manage or reduce maintenance related expenses do not compromise our commitment to residents.
Establishing and maintaining resident satisfaction standard.
Communicate all projected, unfavorable budget variances to Portfolio Manager to ensure awareness of projected financial challenges.
Develop familiarity with general Leasing & Property Management (LPM) reporting (i.e., renewal, rent growth, other income, etc.) that have upstream and downstream impact on RTM costs.
Balance cost savings initiatives with resident experience standards and long-term assets
Ensuring that maintenance associates are properly trained to perform their role and comply with all company and department policies.
Proactively review financial, and general performance (including all KPIs) with team members to align their understanding of the business.
Analyze reports to identify areas of opportunity and their root causes.
Establish a deep understanding of all maintenance related reporting including key performance indicators (KPI) that drive cost, speed, quality, productivity, efficiency, and resident satisfaction metrics.
Promoting and upholding all company policies.
Ensure job assignments are effectively distributed across vendors and field service techs to optimize KPIs (e.g., cost, quality, speed, capacity, and resident experience).
Collaborate with Facilities Manager to routinely introduce new vendors to the vendor network in the assigned market to ensure pricing levels remain current and to promote a competitive environment.
Assist Facilities Manager in the tracking and management of vendor compliance (i.e., insurance, license(s), etc.)
Develop a team culture that embraces idea sharing, collaboration, accountability, genuine care, engagement, and job safety.

What you bring

yardi

excel

bachelor’s

5+ years