Service Technician – Security Technology

Company logo
Alliance Building Services
Premier provider of facility services including cleaning, security, maintenance and restoration.
Manage, troubleshoot, and support security technology systems and projects.
3 days ago ago
$35 - $40
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
New York, NY
Onsite
Company Size
476 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial Buildings
Corporate Offices
Retail Businesses
Facility Maintenance
Corporate Security
Commercial Restoration
Electrical Services
Painting
Role
What you would be doing
security testing
tech support
work orders
installation support
service management
client liaison
  • Act as liaison between client, Service Coordinator and Department Head
  • Test, adjust and troubleshoot security systems and related equipment/hardware
  • Responsible for managing assigned service and repair issues
  • Assist installation department as needed
  • Handle work orders and perform service planning activities
  • Provide technical support to internal and external customers
  • Make recommendations for security system enhancements
  • Attends conferences and workshops to build proficiency in security and networking technologies
What you bring
associates degree
technical degree
3 years
security tech
networking
genetec
  • Possess a valid driver's license and maintain a company vehicle
  • Associates Degree
  • Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members
  • Minimum of (3) years' experience in the security technology industry
  • Associate or Technical degree preferred
  • Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment
  • Ability to test and troubleshoot continuity issues
  • Strong fundamentals of networking technologies and Information Technology Principles
  • Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations
  • Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices
  • Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices
  • Day shift
  • Technical Degree
  • Complete a company-paid certification training; Genetec, AMAG, S2, Exacq, Brivo, and Eagle Eye
  • Successful track record of supervising successful life-cycle management of security technology repairs and projects
  • Experience with large-scale integrated security systems and complex projects
Benefits
  • 401K/403b Plan
  • Paid Vacation
  • Employment Verification
  • Life Insurance
  • Paid Sick Days
  • Vision Insurance
  • Dental Insurance
  • Paid Holidays
  • Medical Insurance
Training + Development
Information not given or found
Company
Overview
$10+M revenue
Annual Revenue Growth
The company's annual revenue has grown to tens of millions, reflecting its expansion and success.
  • Founded in the 2000s in the Pacific Northwest, the company has grown from a single-region maintenance provider to a nationally recognized facility services firm.
  • Projects range from concierge security and janitorial services in Manhattan high-rises to large-scale restoration and painting contracts.
  • Specialist teams handle everything from carpet, window, and upholstery cleaning to grounds care and building system maintenance.
  • Their integration of security services and bright-star messenger operations sets them apart from typical facility management firms.
Culture + Values
  • We strive for excellence in all aspects of our work.
  • We foster a culture of teamwork and collaboration.
  • We are committed to delivering superior services to our clients.
  • We prioritize safety and quality in every project we undertake.
  • We uphold integrity and transparency in all our business dealings.
Environment + Sustainability
2040
Net-Zero Emissions Target
Aims to achieve net-zero emissions by 2040, demonstrating commitment to combating climate change.
  • Committed to reducing environmental impact.
  • Prioritize energy-efficient solutions and sustainable practices across operations.
  • Implement waste reduction strategies, including recycling and responsible disposal.
  • Continuously enhance sustainability in all business areas.
Inclusion & Diversity
  • We foster an inclusive work environment where every employee is valued.
  • We focus on gender equality, with a strong emphasis on equal opportunity for all.
  • We are committed to creating a diverse workforce across all levels of the organization.
  • We regularly assess our diversity and inclusion programs to ensure they are effective.
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Service Technician – Security Technology at Alliance Building Services in New York, NY