Senior IT Business Solutions Manager

Description

• Manage vendor/AMS partners and enforce SLAs, change control, and compliance (SOX, ITGC, cyber).
• Develop and coach a small team of analysts and application specialists.
• Manage strategy, project delivery, and day-to-day operations for non-QAD legacy ERPs and business applications across Finance, Operations and Supply Chain.
• Oversee integrations (EDI, APIs, middleware) and ensure data quality, reliability, and documentation.
• Partner closely with business leaders to translate needs into enhancements, integrations, and process improvements.
• Lead project intake, prioritization, and execution using agile methods.
• Maintain productive and collaborative relationships with other Watts employees.
• Support the multi-year transition to SAP S/4HANA by shaping consolidation and retirement roadmaps.

Requirements

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Bachelor’s degree in business or comparable
• Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.
• Ability to remain seated/standing at a desk or workstation for extended periods.
• Experience managing vendors, AMS models, global support operations and ERP projects.
• cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
• Hands-on experience with legacy ERPs (e.g. Sage, Epicor, IFS, MS Dynamics, or similar).
• Punctuality and dependability.
• Minimum of 10 years in ERP/application portfolio management or enterprise solutions leadership.
• Strong grasp of manufacturing, supply chain, finance, purchasing, and customer service processes.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Solid understanding of integrations (EDI, APIs, middleware).
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Familiarity with SAP Hana S4 is a plus but not required.
• Adherence to Watts’ seven
• Excellent communication, business partnership, and team leadership skills.

Benefits

• Additional perks such as fitness reimbursements and employee discount programs
• Family building benefits, including paid maternity/paternity leave
• Competitive compensation based on your skills, qualifications and experience
• Continued professional development opportunities and educational reimbursement
• 10 paid holidays and Paid Time Off
• Comprehensive medical and dental coverage, retirement benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance