New Business Advisor

Description

The New Business Sales Advisor role in Andover serves as the first point of contact for customers interested in Stannah stairlifts or homelifts. The position works Monday to Friday from 8 am to 8 pm and weekends from 9 am to 5 pm on a 12‑month fixed‑term contract, offering hybrid working and office‑based training.

• Handle inbound enquiries via phone, email and web forms.
• Conduct detailed fact‑finding to assess customer needs.
• Advise customers on suitability of Stannah solutions and schedule appointments for sales consultants.
• Record accurate information in internal systems and manage sales consultants’ appointment diaries.
• Send product brochures, follow up enquiries and maintain contact to maximise conversion rates.
• Use strong listening skills to influence and guide customers toward the best solution.
• Work collaboratively within a team and continuously learn technical product details.

Requirements

Successful candidates will have strong communication skills, an empathetic and caring approach, and the ability to listen, influence and guide customers toward suitable solutions. Experience in customer service or sales support is desirable, and the role values teamwork and a willingness to learn technical product details.

• Demonstrate confident written and verbal communication with an empathetic, caring approach.

Benefits

Stannah offers a market‑aligned salary, quarterly profit‑share bonus, 25 days of holiday plus bank holidays, a holiday‑purchase scheme, pension matching, health cash plan, life assurance, long‑service awards, discount rewards, employee assistance, and enhanced maternity and paternity provision. The company is an equal‑opportunity, Disability Confident employer that values diversity and inclusion.

Training + Development

Interview process

Visa Sponsorship

Security clearance