Relationship Manager

Description

• Continue selling Billd’s financial product suite to strategically advise successful implementation of product(s) and deepen customer wallet share.
• Manage the full onboarding and continued education around Billd’s products after contractor originates first financing with Billd.
• Deepen relationships with existing customers and manage accounts for long term customer success through a customer-first approach.
• Leverage social media to communicate and connect with prospects and customers.
• Communicate customer feedback, pain points, and opportunities to improve product suite to Marketing and Product.
• Carry monthly upsell and origination quota.
• Present and demonstrate the value of Billd's payment solutions to contractors through quarterly reviews and cash flow modeling.
• Work closely with Field Sales, Operations, and Underwriting to successfully navigate and close origination financing to meet quota.
• Successfully re-engage low engagement customers by overcoming objections, work through customer experience issues, and sell new products.

Requirements

• Experience with financial services and construction preferred
• Excellent written and oral communication
• Occasional travel (10% or less)
• 3-4 years selling and managing a full sales cycle, including closing experience
• Must have the ability to work in a fast-paced, team-oriented environment
• Experience in account management and quota attainment
• Preferred familiarity with technology tools such as Salesforce, Slack, Outreach

Benefits

• 2x Best Places to Work (Forbes, BuiltIn)

Training + Development

Interview process

Visa Sponsorship

Security clearance