Assisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary database
Providing exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a professional and timely manner
Assisting the Portfolio Director in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements
Monitoring and working through all applicable reports and tasks
Managing resident and property related issues as they arise and document in specified property management system
Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts
Assisting in managing a portfolio of single- family residential homes in accordance with company objectives, metrics, and policies
Requirements
driver's license
admin experience
property software
microsoft office
customer service
communication
Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
Proven administrative experience in Property Management or related field
Working knowledge of property management software programs and Microsoft Office Applications
Customer service oriented; strong communication, organizational and interpersonal skills
Benefits
401k with matching company contributions
Competitive pay and an annual bonus program for all associates
Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
Long-term and short-term disability insurance
Team events and gatherings
401(k) with company matching contributions
Awesome work environment with casual dress
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.
Culture + Values
Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.
Environment + Sustainability
15%
Energy Bill Savings
Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.
100 million bottles
Recycled Plastic
Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.
100%
Smart Home Target
The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.
Half the Earth
Environmental Impact
Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.
Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.
Inclusion & Diversity
49.78% Ethnic Representation
Employee Diversity
49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.
3.5 Years Retention
Employee Tenure
The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.
49.6% Leadership by Women
Gender Equality
Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.
Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.