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Showroom Assistant
Farrow & Ball
Full-time Showroom Assistant position for Farrow & Ball in Wilmslow, responsible for providing expert advice on paint and wallpaper, driving sales, and maintaining showroom standards.
13d ago
Entry-level, Junior (1-3 years)
Full Time
Wilmslow, England, United Kingdom
Onsite
Company Size
550 Employees
Service Specialisms
Distemper
Emulsion
Gloss paint
Floor paints
Masonry paints
Historical/heritage decorative coatings
Limewash
Primers for wood
Sector Specialisms
Residential
Commercial
Interior Design
Role
What you would be doing
stock management
customer service
complaint handling
showroom maintenance
transaction processing
customer interaction
- Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
- Ensuring that Farrow and Ball Customers are always extended the highest levels of customer service, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suitability.
- Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.
- Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
- Processing cash and credit transactions accurately, dealing with customer refunds
- Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requirements.
What you bring
it literate
communication skills
paint knowledge
multitasking
sales experience
high-paced work
- Be IT literate.
- Exceptional communication skills.
- Having technical knowledge of paint and wallpaper are desirable.
- Ability to multitask.
- Proven sales and customer satisfaction record.
- Be able to work in a high paced environment.
- Generous staff discount on F&B products
- Health Cash Plan
- 25 days’ annual leave (increasing with length of service) plus bank holidays
- Group Pension Scheme, matched by F&B
- Company Sick Pay
- Employee Assistance Programme with 24/7 support
- Season Ticket Loans for travel
- Annual salary reviews, based on individual performance
- Enhanced Maternity and Paternity pay
- Cycle to Work scheme
- Life Assurance
- Access to our retail discounts platform
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- farrow & ball may conduct background checks, but specific details are not mentioned in the job description.
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Company
Overview
1946
Year Founded
Established as a leading name in premium paints and wallpapers.
130+
Curated Colors
Features a wide range of colors inspired by nature.
50+
Countries
Available globally, from small homes to grand estates.
- Known for its traditional, handcrafted approach to design, every product is created with care.
- The brand's products are used in a variety of high-profile residential and commercial projects.
- Signature color collections have been featured in prestigious design publications worldwide.
- Their wallpapers are printed using original techniques, often with hand-painted designs.
- Distinctive finishes, like 'Estate Emulsion' and 'Modern Emulsion,' are popular for their depth and texture.
- Quality and craftsmanship are at the heart of everything they do.
- They are passionate about the richness and depth of their colours.
- They are committed to using the finest ingredients to create their paints and wallpapers.
- They focus on delivering exceptional service to their customers.
- They are proud of their heritage and are committed to preserving it.
- They believe in making a positive contribution to the communities they serve.
2030
Net Zero Target
Aim to achieve net zero carbon emissions by the specified year.
- Committed to reducing waste and minimizing environmental impact.
- Utilizes renewable energy in product production.
- Employs water-based paints to reduce harmful emissions.
- Aims to source raw materials responsibly and ensure an environmentally sustainable supply chain.
- Committed to creating a diverse and inclusive workplace.
- Initiatives to promote gender equality and support women in leadership roles.
- Tracks gender representation and diversity metrics in its workforce.
- Promotes an inclusive culture that celebrates different backgrounds and perspectives.
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