Commercial Operations Specialist
Worthington Enterprises
Support global sales with reporting, enablement, and cross‑functional coordination.
16 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Columbus, OH
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Building Products
Consumer Products
Heating solutions
Cooling solutions
Construction solutions
Water solutions
Architectural and acoustical grid ceilings
Metal framing and accessories
Sector Specialisms
Heating
Cooling
Construction
Structural Welding
Engineering
Quality
Role
What you would be doing
sales reporting
crm administration
competitive intelligence
event coordination
resource hub
customer communications
- Provide timely, accurate sales reporting and insights to guide leadership decisions.
- Coordinate broker engagement with enablement materials, scorecards, and alignment metrics.
- Take ownership to close gaps, streamline processes, and create consistency.
- Translate complex data into insights that anticipate challenges and highlight growth opportunities.
- Act as Customer Communications Steward for sales-led messaging (price changes, product updates, marketplace communications).
- Prepare leadership and sales teams for Monthly & Quarterly Business Reviews (MBRs/QBRs) with insights, priorities, and customer opportunities.
- Champion cross-functional collaboration across Sales, Brand, Customer Service, and Supply Chain.
- Standardize comp shop reporting processes as the Center of Excellence for competitive intelligence.
- Support and coordinate trade shows, National Sales Meetings, and customer events through templates, timelines, and logistics.
- Support CRM implementation, adoption, and best practices as administrator and champion.
- Build trust by proactively sharing priorities, updates, and promotional calendars across teams.
- Drive flawless execution and cross-functional alignment for sales meetings, trade shows, and customer events.
- Maintain the Commercial Resource Hub with centralized, updated sales content.
- Deliver actionable sales reporting and insights that drive customer engagement and leadership decisions.
- Maintain centralized tools and resources to enable consistent sales execution.
- Steward customer communications to ensure clear, timely updates on pricing, products, and promotions.
- Collaborate with Sales Leadership and Brand to maintain sales process SOPs for consistency and sustainability.
- Serve as key project support for strategic commercial initiatives requiring cross-functional alignment.
- Lead internal sales communications, including weekly updates, calendars, priorities, and resets.
- Manage travel, booth coverage, and execution consistency.
- Strengthen communication flow across Sales, Brand, and Customer Service to align priorities and customer messaging.
- Partner with Finance and Analytics for fact-based performance reporting on trends and growth opportunities.
- Align cross-functional strategy on product offerings, promotional support, messaging, and branding.
- Lead flawless execution of trade shows, sales meetings, and customer events with aligned messaging and branding.
What you bring
salesforce
tableau
excel
analytical
communication
bachelor's
- Organization & Execution: Exceptional organizational skills with attention to detail; ability to manage multiple priorities, timelines, and deliverables in a fast-paced environment.
- Mindset & Approach: Demonstrates ability to drive process consistency, build structure, and work with urgency, ownership, and accountability.
- Communication & Collaboration: Strong communication and presentation skills with a customer-first mindset; effective working independently and across functions within a matrixed organization.
- Analytical & Technical Skills: Strong analytical ability to translate data into insights; proficiency with CRM platforms (Salesforce, Microsoft Dynamics, etc.) and tools such as Tableau, Excel, and PowerPoint; experience collaborating with analytics teams to develop reporting tools.
- Education & Experience: Bachelor’s degree in Business, Marketing, Data Analytics, or related field (or equivalent experience); 2–4 years in sales operations, commercial enablement, business analysis, or related functions with proven success in cross-functional project coordination.
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Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
- A mission-driven company that has grown into a global leader, committed to building robust infrastructure.
- Operations have expanded into multiple sectors such as energy, infrastructure, and utilities.
- Decades of experience showcase a proven track record in delivering large-scale projects.
- Thrives in environments where innovation is key, providing solutions from energy to complex industrial systems.
- Standout projects include transforming urban landscapes and providing sustainable energy worldwide.
- Expertise spans multiple sectors, focusing on creating lasting impact through innovation.
- Customer Focused
- Innovation Driven
- Integrity and Ethics
- Collaboration and Teamwork
- Accountability and Results
- Excellence in Everything We Do
Net Zero by 2050
Climate Goal
Aiming to achieve net zero emissions by the middle of the century.
25% Emission Cut
GHG Reduction Target
Aiming to reduce greenhouse gas emissions by one-quarter by 2030.
- Investing in renewable energy sources
- Sustainability embedded in product development
- Focus on energy efficiency in operations
- Commitment to responsible water use and waste reduction
by 2030
Gender Parity Goal
The company aims to achieve equal representation of genders in leadership roles.
- Implementing comprehensive mentorship programs for underrepresented groups
- Annual diversity training for all employees
- Tracking and reporting on gender and ethnic diversity data
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