Order Project Coordinator

We are seeking an Order Project Coordinator to support the execution of mission-critical transformer orders for the data center sector. Based in Roanoke, VA, this role will act as the coordination and communication link between Virginia Transformer (VT) and the customer, ensuring that all project milestones—from order release through service handover—are delivered accurately and on time.

The Order Project Coordinator will manage documentation, track engineering and production deliverables, and ensure smooth communication across VT teams and customer stakeholders.

At Virginia Transformer, you will play a vital role in delivering complex, mission-critical power solutions to the data center industry. As an Order Project Coordinator, you’ll ensure that customer expectations are met through disciplined coordination, communication, and execution—helping VT maintain its reputation as the trusted partner for data center reliability.

• Work closely with Sales, Engineering, Operations, and Service teams to resolve issues and maintain alignment.
• Support seamless handover to Service for installation, commissioning, and post-delivery support.
• Serve as the central point of contact between VT and customers for project updates and order execution.
• Coordinate delivery schedules with Logistics and customers, ensuring compliance with contractual terms.
• Document lessons learned and ensure project closeout requirements are met.
• Provide regular status updates on order progress, milestones, and potential risks.
• Monitor project schedules to support on-time completion of Release to Ship (RTS) milestones and delivery.
• Manage and track Order Releases (OR), Conversions, and Engineering Change Notices (ECNs).
• Coordinate project documentation, submittals, and approvals in alignment with customer requirements.
• Ensure internal processes and customer protocols are followed throughout project execution.
• Track and escalate risks, scope changes, or delays to Project Managers for resolution.
• Ensure accuracy and completeness of submittals and technical documentation.

• Familiarity with order release, ECNs, submittals, and delivery tracking.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Associate or Bachelor’s degree in Business, Engineering, or related field preferred.
• 2–5 years of experience in project coordination, order management, or customer support, ideally in industrial or electrical manufacturing.
• Proficiency in Microsoft Office; experience with ERP or project management tools a plus.
• Strong organizational, documentation, and communication skills.

Our Roanoke facility is Virginia Transformer’s flagship hub, serving as the center of excellence for transformer engineering and manufacturing. Roanoke offers an unbeatable balance of career opportunity and lifestyle—affordable living, vibrant arts and cultural amenities, and easy access to the outdoor adventures of the Blue Ridge Mountains. With its thriving business community and high quality of life, Roanoke is the ideal place to advance your career.