Customer Sales Assistant

Company logo
Travis Perkins Plc
A leading supplier of building materials and home improvement products.
Provide customer service and sales support in a builders' merchant branch.
17 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years), Entry-level
Full Time
Walsall, England, United Kingdom
Onsite
Company Size
20,000 Employees
Service Specialisms
Building materials supply
Timber supply
Plumbing & heating services
Kitchen fitting
Bathroom fitting
Landscaping materials supply
Tool hire
Sector Specialisms
Building Materials
Interior Design Materials
Ceramic Tiles
Plumbing
Heating Equipment
Power Tools
Kitchen Products
Joinery Products
Role
What you would be doing
safety compliance
customer service
quote preparation
product handling
  • Maintain a safe working environment by adhering to all safety procedures and policies
  • Handle customer requests and provide product information
  • Prepare quotes and assist customers with their purchases to help boost sales
  • Ensure the smooth and safe movement of products throughout the branch
What you bring
adaptable
resilient
driven
high energy
tenacious
fast-paced
  • Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
  • Comfortable in a busy, fast-paced environment, where no two days are the same
Benefits
  • Wellbeing support to help you stay at your best
  • Exclusive discounts across various Group businesses, including 20% off at Toolstation
  • Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
  • MyPerks discounts at top retailers, restaurants, and more!
  • Competitive annual salary
  • Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
  • Generous contributory pension scheme to secure your future
  • Performance-based bonuses to reward your hard work
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1797
Year Established
Traces its roots back to this year.
  • Serves a wide range of industries, from construction to home improvement.
  • Supports both large-scale projects and individual DIY enthusiasts.
  • Offers products for building, plumbing, heating, and timber.
  • Operates through numerous well-known brands and a vast network of branches across the UK.
  • Consistently delivers top-tier products and services for major infrastructure and residential projects.
  • Known for innovative solutions to meet the evolving industry needs.
  • Recognized for strong supply chain capabilities and customer satisfaction.
Culture + Values
Environment + Sustainability
80%, 63% by 2035
Carbon Reduction Targets
The company aims to reduce Scope 1 & 2 emissions by 80% and Scope 3 emissions by 63% by 2035, aligned with the Science-Based Targets initiative.
33% reduction
Scope 1 & 2 Emissions
Achieved a significant reduction in Scope 1 & 2 emissions by the end of 2023.
100% renewable
Electricity Usage
100% of operational electricity in the UK is sourced from renewable energy, contributing to significant carbon savings.
1.4M L, 3,500 t COâ‚‚
HVO Fuel Savings
Switching to HVO fuel in 270 vehicles reduced diesel usage and achieved substantial COâ‚‚ savings in 2023.
  • Switching up to 1,100 diesel forklifts to electric by mid-2024 (estimated reduction ~6,600 t COâ‚‚/year)
  • Over 95% of operational waste diverted from landfill; using >30% recycled content in plastic packaging
  • 11% of 2023 revenue from products with Environmental Product Declarations for embodied-carbon transparency
  • Partner of National Retrofit Hub, influencing retrofit planning and industry decarbonisation
  • Piloted full decarbonisation of one branch per business, installing solar PV, heat pumps, LED to inform rollout
  • Scope 3 emissions reduced 3% in 2023 and now 6% below 2020 baseline; ratio per revenue improved 28%
Inclusion & Diversity
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