Assistant Workplace Manager

Description

The Assistant Workplace Manager supports the Workplace Manager in ensuring smooth daily operations, health and safety compliance, and the rollout of workplace policies and procedures. This role also assists with the implementation and maintenance of workplace technology such as Corrigo, while managing vendor relationships and contracts.

Key duties include creating a welcoming environment for internal and external clients, fostering community through events and communications, and providing top‑tier customer service. The role also involves handling help‑desk tickets, overseeing office supplies and inventory, compiling monthly reports, and supporting budgeting and sustainability initiatives.

• Support Workplace Manager in daily operations and health & safety initiatives.
• Implement and maintain workplace policies, procedures, and Corrigo technology.
• Manage vendor relationships, negotiate contracts, and process vendor invoices.
• Monitor service delivery, handle escalations, and ensure SLA compliance.
• Oversee office supplies, inventory, and meeting‑room bookings.
• Provide hospitable customer service to enhance employee experience.
• Plan and execute networking, wellness, and cultural events for the community.
• Communicate workplace updates, building information, and event announcements to staff.
• Respond to help‑desk tickets in Corrigo, ensuring timely follow‑up.
• Compile monthly team reports and track workplace KPIs such as productivity and space utilization.
• Assist with budgeting, cost analysis, and sustainability reporting (energy, waste).
• Coach, counsel, and guide employees, fostering an inclusive and collaborative culture.

Requirements

Success in this position requires leadership, problem‑solving, strong interpersonal skills, and the ability to multitask across diverse requests. Proficiency with PC tools, continuous‑improvement mindset, and a "customer first" attitude are essential, as is the capacity to engage with a wide range of stakeholders and promote an inclusive workplace culture.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance