Assistant Community Manager

Description

The Assistant Community Manager supports the Community Manager in daily operations and financial functions of a housing community, handling rent collection, staff supervision, leasing, maintenance, administration, and risk management, especially in the manager’s absence.

• Post payments, reconcile daily receivables, and complete end‑of‑month closing procedures.
• Monitor delinquent accounts, issue late notices, contact residents/guarantors, and coordinate evictions.
• Maintain accurate resident files, process move‑out charges, statements, and security‑deposit refunds.
• Screen, hire, train, coach, and supervise onsite staff to ensure policy compliance and performance.
• Execute leasing strategies, implement marketing plans, and achieve timely lease closures.
• Address resident complaints, develop retention programs, and manage move‑in processes.
• Oversee customer service, maintenance request turnaround, and regular property inspections.
• Manage vendor relationships, obtain bids, and control operational expenses for supplies and equipment.
• Ensure compliance with Fair Housing laws, OSHA requirements, safety standards, and liability guidelines.
• Perform physical duties such as site inspections, lifting up to 25 lb, and occasional overtime or emergency work.

Requirements

• Require high school diploma (or equivalent), 1‑2 years housing industry experience, basic computer skills, and knowledge of Fair Housing and OSHA.

Benefits

Compensation is based on skill set, experience, and certifications, with a total rewards package that includes medical, dental, vision, life, accidental, and disability insurance, 401(k) matching, performance bonuses, paid sick days, and holidays. Salary range is $21‑$23 per hour.

Training + Development

Interview process

Visa Sponsorship

Security clearance