A leader in energy solutions, providing innovative systems for building and industrial automation.
The Help Desk Technician ensures optimal use of internal and field resources by monitoring incoming client requests, dispatching service tickets, and coordinating with the appropriate teams to resolve issues efficiently.
In this role, the technician delivers comprehensive IT support, including application assistance, network troubleshooting, remote access setup, and disaster recovery coordination, while maintaining accurate documentation and keeping customers informed throughout the incident lifecycle.
Candidates should possess relevant certifications and experience, and the position offers a competitive salary, health benefits, paid time off, and a 401(k) match, reflecting Albireo Energy’s commitment to an inclusive workplace.