Renewals & Invoicing Specialist

Description

• Develop and improve processes across internal systems.
• Ensure all reporting is accurate and timely, and in line with company policies and best practices. Renewals & Other activities as required from time to time.
• Create and manage credit notes and align with internal systems.
• Communicate updates to stakeholder on order processing, support issues and invoice updates.
• Oversee salesforce process, hygiene and support the sales team with entering renewal orders.
• Manage customers' orders, entry into salesforce, renewals and issue invoices to customer, send License Files to customer in a timely manner.
• Work closely with Management Team, Accounting, Tax, Support & legal teams. Ensure regular & timely updates to the group.
• Support stakeholders with enquiries, escalating issues and resolving challenges internally.
• Oversee finance functions including raising quote, Invoice management and data quality management.

Requirements

• Ability to manage multiple tasks and priorities
• Strong leadership skills
• Understanding of technology-based organizations advantageous, ideally SaaS.
• Ability to work effectively in a fast-paced environment
• Excellent communication and interpersonal skills.
• Thorough knowledge of accounting concepts, systems, and procedures.
• Must have 4+ years of experience in order entry within Salesforce.
• Ability to work independently and as part of a team.
• Working knowledge of Salesforce, NetSuite & Zuora
• Experience producing detailed reporting for senior management.
• Attention to detail
• Analytical and problem-solving skills
• Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance