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Community Assistant
Campus Advantage
Part-time Community Assistant role in student housing apartment community responsible for customer service, resident support, leasing & marketing, community engagement, administrative duties, safety and security, and team collaboration.
15d ago
$13 - $13
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Part Time
Knoxville, TN
Onsite
Company Size
500 Employees
Service Specialisms
Property Management
Student Housing
Real Estate Investment
Leasing
Operations Management
Development
Construction Management
Sector Specialisms
Student Housing
Commercial Real Estate
Hotel
Land
Retail
Role
What you would be doing
work coverage
meeting times
customer needs
service improvement
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
What you bring
leadership
communication
organization
emergency response
teamwork
professionalism
- Continually required to talk or hear
- Occasionally exposure to outside weather conditions
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- The employee must occasionally lift and/or move up to _25__ pounds
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Understanding of and commitment to diversity, inclusion, and respect.
- Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others.
- Strong organizational and time management skills.
- Ability to be on-call for emergencies.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Flexibility to work evenings, weekends, and occasional special events.
- Current account is in good standing (if current resident).
- Continually required to utilize hand and finger dexterity
- Knowledge of or willingness to learn about campus resources and services.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Ability to work effectively in a team environment.
- Basic computer proficiency and ability to learn software applications.
- Frequently required to walk
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be required for this position, including but not limited to criminal, credit, and/or driving record checks.
Company
Overview
- Founded with a vision to transform student housing into a more innovative, student-focused experience.
- Leads the industry in student housing solutions, managing properties that cater to modern academic lifestyles.
- Known for providing comprehensive property management services, ranging from leasing to operational efficiency.
- Specializes in both on-campus and off-campus housing, creating living spaces that foster community and convenience.
- Over the years, the company has expanded its portfolio across the United States, partnering with universities to deliver high-quality housing options.
- Recognized for their commitment to delivering properties that enhance the academic and social experiences of students.
- Focused on creating environments that meet the evolving needs of both students and universities, including innovative amenities and flexible living arrangements.
- We live the Golden Rule, always trying to do the right thing to make our families proud.
- We believe that learning is a lifelong endeavor, and we strive to stay ahead through innovations.
- We desire to do our best, and we never, ever give up.
- We attract and charm others through our success and outlook on life. We take our work and our communities, but not ourselves, seriously.
- No publicly stated net‑zero target or timeline found.
- Supports Pencils of Promise with annual donations directed to school construction, secondary scholarships, and educational program development.
- Provides paid volunteer time each quarter; employees have dedicated days for community and environmental service support.
- No quantitative sustainability goals, emissions data, or energy‑use reduction metrics publicly disclosed.
2023 Grant Awarded
Innovation in Diversity
Recognized with the NAA 2023 Innovation in Diversity, Equity and Inclusion Grant for the #YOUBELONG Campaign.
3.2/5 Overall Rating
Glassdoor D&I Score
Received a Glassdoor Diversity & Inclusion rating of 3.2/5 based on 86 employee ratings.
3.9/5 Men Rating
Glassdoor Men Score
Male employees rated Diversity & Inclusion 3.9/5, as reported on Glassdoor.
2.8/5 Women Rating
Glassdoor Women Score
Female employees rated Diversity & Inclusion 2.8/5, as reported on Glassdoor.
- Maintains an active Diversity, Equity & Inclusion committee with DEI ambassadors across the organization.
- Hosts live DEI discussions and educational programming for employees.
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