IT Operations Intern

Description

• Research and recommend solutions for technical problems
• Monitor system performance and troubleshoot any issues
• Provide training and support to team members on the use of computer systems and software
• Follow established procedures and processes for computer maintenance
• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Work across IT Teams to assist in Compliance, Security, Infrastructure, and Applications tasks.

Requirements

• Learning Sessions: Master Excel, understand credit, and learn to invest.
• Bachelor’s degree or currently pursuing degree in Computer Science or equivalent field
• Customer Support Experience
• Certifications in: CompTIA A+ or ITIL are preferred
• Knowledge of IT Ticketing Systems
• Excellent communication skills, both verbal and written

Benefits

• 1-on-1 Time with Senior Leaders: Get insights you won’t find in books.
• Housing assistance available for qualified individuals
• Pay: All our interns are paid for the work they perform, hourly rate dependent on position
• Employees: ~300 employees with competitive benefits and perks
• On-the-Job Learning: Roll up your sleeves on projects that matter.
• Stability: Backed by the immense resources of MFA Financial, a publicly traded mortgage REIT with 25 years of proven success
• Internship Outings: Networking meets unforgettable summer experiences.
• Join us in our brand new, thoughtfully designed headquarters in the heart of downtown Greenville (parking is paid for!)
• Loans Funded: $10+ billion in loans funded, 30k loans closed since 2010

Training + Development

Interview process

Visa Sponsorship

Security clearance