Receptionist

Description

• Manage incoming and outgoing mail, deliveries, and courier services.
• Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
• Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
• Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.
• Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
• Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
• Support administrative tasks such as data entry, filing, and document management.
• Assist with calendar management, visitor logs, and related security procedures.
• Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.

Requirements

• Familiarity with reservations systems, visitor management software, or basic administrative tools.
• Fluency in English is essential; additional language skills are considered an asset.
• Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
• Willingness to assist with general office duties and provide support to various departments as required.
• Ability to respond to enquiries confidently and resolve minor issues independently.
• Previous experience in a receptionist, front desk, or customer service role is preferred.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and familiarity with office equipment (phones, printers, etc.).
• A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
• Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
• Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
• Strong customer focus, with a positive attitude and commitment to providing high-quality service.
• Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.
• Commitment to upholding confidentiality and demonstrating discretion in managing sensitive information.
• Experience within the property, real estate, or professional services sector is advantageous.
• Excellent verbal and written communication abilities, with a polite and professional demeanour.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance