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Field Service Engineer
Technipfmc
Remote Operations Center engineer supporting Surface West Digital systems.
3d ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Houston, TX
Onsite
Company Size
20,000 Employees
Service Specialisms
Engineering
Procurement
Construction
Installation
Subsea services
Field performance services
Production optimization
Integrity analysis
Sector Specialisms
Traditional Energy
Renewable Energy
Subsea Projects
Surface Technologies
Greenhouse Gas Removal
Floating Offshore Renewables
Hydrogen
Subsea Processing
Role
What you would be doing
cad/cam
embedded software
cyberfrac
kpi dashboards
remote support
technical training
- Occasionally uses CAD/CAM and database systems to make layouts, analyze designs, evaluate equipment systems and generate new equipment designs.
- Prepares documentation, information and communications such as ECN (Engineering Change Notices), field installation/commissioning procedures (ICP) and operations and maintenance manuals for iComplete automation portfolio.
- Monitors system health on current jobs and collects/analyzes data to make improvements and to provide basis for operational decisions.
- Responsible for maintaining and supporting embedded software and system development for application in control systems.
- Provide input to continuous improvement to product portfolio.
- Supports global ongoing Surface Completions/Frac field operations and customer escalations remotely from a central control room location in Houston, TX.
- Conducts training for internal service, sales, and engineering personnel as well as for external customers on digital/automation offering.
- Apply remote visibility to ensure iComplete assets are being utilized properly and efficiently.
- Prioritize and execute digital engineering support requests from field operations and engineering.
- Works with operations and sales to maintain an accurate CyberFrac project schedule.
- Remotely supports new product development for software and hardware via internal testing and introduction to the field.
- Reports/relays field nonconformances to the quality and engineering team and assists in their resolution.
- Liaison with internal and external contacts for technical meetings and negotiations.
- Manage application database.
- Pre-configure frac job parameters per customer and pad requirements.
- Provides technical support of TechnipFMC CyberFrac for user management, account creation, permission settings, and job management.
- Makes trips to field operations locations for continuous improvement as well as for root cause analysis support
- Functions as a central support liaison that ties operations, engineering, sales, and inventory/asset management together.
- Host internal and external customers in the Remote Operations Center for meetings and monitoring critical operations.
- Create and interpret electrical diagrams (P&ID) and hardware layouts
- Maintain KPI dashboards using TechnipFMC CyberFrac.
- Provide product support during tenders as it relates to key performance indicators (KPI).
- Support customer technical meetings and provide coaching and direction to internal & external customers.
- Monitor and act on TechnipFMC CyberFrac active alarms for jobs in progress.
- Supports field non-conformance investigations by analyzing operational logs to determine root causes.
- Manage software/logic updates, digital functionality, and standardization for fleet of iComplete control panels.
What you bring
embedded software
cad
control systems
automation
bachelors degree
2-3 years
- A very organized individual that can methodically execute tasks, but that can quickly divert attention to pressing needs to remotely support customers in the field.
- Experience with embedded software and system development for application in control systems.
- Ability to solve complex product and system issues.
- Capable of supporting multiple systems in parallel.
- Must be familiar with/willing and able to learn CAD and Database systems related to Engineering functions.
- Working knowledge of specific process technologies, procedures, products and applications.
- Working knowledge of Oil and Gas completions market/products preferred.
- Experience in relevant codes, design- and testing standards for products to be included in a control system.
- Knowledgeable and field experience of wellhead, frac or pressure pumping product lines.
- General understanding of internal economic factors (cost, margins, profit impact of decisions) affecting assignment areas.
- 2-3 years of related industry experience.
- Working knowledge concerning the available types of, and the application of control system instrumentation.
- Experience with automation, control, network systems preferred.
- Effective personal communication.
- Enjoys executing tasks with a high degree of autonomy and minimal supervision.
- Confident engaging in one-on-one customer facing interactions and the ability to leverage strong interpersonal skills to develop working relationships.
- Stands ready to rapidly respond to troubleshoot system issues and bring resolution to customers and "boots on the ground" colleagues.
- Basic knowledge/skills in data analysis
- Bachelors degree in Electrical/Computer Engineering, Mechanical Engineering, Petroleum Engineering, Engineering Technology, Computer Science, Software Engineering, Mechatronics.
- As a degreed engineer, is undaunted by the opportunity to gain valuable experience and professional recognition that can only be achieved by working and interfacing with field service technicians all the way up to executive management in a fast-paced, real-time operational overwatch environment.
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Interview process
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Company
Overview
- Begin as a pioneering company at the forefront of providing technology solutions to the energy sector.
- With a global footprint, specializing in integrated services for oil and gas production, offshore, and subsea sectors.
- Known for expertise in engineering, procurement, construction, and installation (EPCI), playing a key role in both upstream and downstream projects.
- Strong history of groundbreaking offshore innovations, including subsea systems and floating production units.
- Delivers a wide range of services for oilfield services, subsea systems, and refining processes.
- Key projects often involve large-scale infrastructure for offshore drilling, gas production, and sustainable energy projects.
- Significant breakthroughs include contributing to major oilfield developments and energy projects across the globe.
- We are a collaborative and diverse team, committed to delivering exceptional solutions for our customers.
- We take pride in being a trusted partner, continuously innovating and delivering safe, efficient, and sustainable solutions.
- We demonstrate excellence in everything we do, with a strong focus on integrity and accountability.
- We are committed to fostering a culture of respect, inclusion, and trust, where every individual is valued and empowered.
- We are driven by a sense of urgency and a passion for excellence in every aspect of our work.
30% reduction
GHG emissions target
Aim to reduce operational greenhouse gas emissions by 2025, compared to 2020 levels.
- Committed to achieving net zero emissions by 2050.
- Focuses on reducing carbon footprint and delivering sustainable solutions across the energy sector.
- Integrates sustainability into core operations and offers solutions to help reduce environmental impact.
- Actively involved in advancing low-carbon technologies and solutions, particularly in renewable energy and carbon capture initiatives.
2030 Target
Gender Parity Goal
The company is working towards achieving equal representation of men and women in leadership positions by 2030.
20% Women
Senior Leadership
Currently, women make up 20% of senior leadership roles within the organization.
- Focusing on building a workforce that reflects the diverse communities in which they operate.
- Committed to creating an inclusive environment where everyone has the opportunity to thrive.
- Initiatives aim to support women in technical roles and advance diversity in STEM fields.
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