Roofing Contractor Support Specialist

The Contractor Support Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support. The CSS personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.

• Complete weekly/monthly reports, sales activities, proposals and purchase orders.
• Provide hands on application training and supervision of roof coatings and installation.
• Provide an on-going sales support, training and development to the contractors, per the direction of the local sales reps.
• Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
• Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
• Travel within the assigned territory, complete expense reports on a timely basis.
• Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
• Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
• Ensure safe execution and delivery of all roofing services and operations.
• Provide a variety of technical training sessions in the contractor's office and field applications.
• Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.

Duties/Responsibilities, Core Knowledge

• In-depth technical understanding and extensive hands-on knowledge of applications of products. Intimate knowledge of product line.
• Strong roofing or building science mechanical aptitude.
• High School diploma or GED
• Must have a valid drivers license and acceptable Motor Vehicle record.
• Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
• Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
• Prior experience in a field sales and service leadership role.
• Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
• Prior experience that demonstrates a strong work ethic and ability to multi-task.
• Overnight travel of up to 25% to support assigned customer accounts.
• Class B CDL driver s license.
• History of working in a field that required autonomy and self-motivation.
• 5+ years of roofing sales or technical experience in the commercial market.
• 2+ years of roofing repair, troubleshooting, or field service experience.

The salary range for applicants in this position generally ranges between $60,000 and $70,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.