Description
rent collection
lease management
maintenance coordination
resident relations
financial reporting
crm management
The Assistant Community Manager supports the Community Manager in leasing, rent collection, maintenance coordination, resident relations, and financial reporting. Compensation is $21‑$23 per hour with quarterly bonuses and commissions; the schedule is Monday‑Friday, 9 am‑6 pm.
- Collect and process rent payments, track resident accounts, issue late notices, and assist with collections/write‑offs.
- Coordinate move‑ins and move‑outs, including inspections, documentation, and deposit accounting.
- Respond promptly and professionally to resident inquiries, concerns, and complaints.
- Oversee maintenance requests and ensure timely completion of work orders.
- Manage lease renewals, violations, and notices in compliance with policies.
- Support marketing efforts and community outreach to drive occupancy.
- Conduct leasing tours, process applications, and prepare lease agreements.
- Maintain accurate records in CRM systems and resident files.
- Assist with invoices, financial reporting, occupancy reporting, delinquency tracking, and monthly/annual reporting.
- Monitor and achieve community goals such as renewals, occupancy, turn times, and maintain at least a 35 % rental closing ratio.
- Support resident retention by organizing occasional events or initiatives.
- Follow all safety procedures and ensure compliance with Fair Housing laws and company policies.
- Represent the company professionally and positively at all times.
Requirements
high school
bookkeeping
microsoft office
yardi
sales
leadership
Candidates must have a high school diploma or GED, at least one year of bookkeeping or related experience, and strong Microsoft Office skills. Preferred qualifications include two years of sales experience, property‑management software proficiency, and a passion for community leadership.
- High school diploma or GED.
- Minimum one year of bookkeeping, accounting, financial, or related experience.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Knowledge of applicable property‑management laws and regulations.
- Customer‑service orientation and passion for property management.
- Strong desire to lead in the role and within the local community.
- Excellent communication and interpersonal skills.
- Minimum two years of sales experience (preferred).
- Minimum one year of onsite multifamily housing experience (preferred).
- Experience with property‑management software such as Yardi Voyager, RentCafe, Appwork, or CRM (preferred).
Benefits
Roundhouse offers a full‑time package with competitive pay, comprehensive health and wellness benefits, 401(k) matching, life and disability insurance, paid time off, parental leave, housing discounts, transportation allowance, and professional‑development programs.
- Medical insurance with a zero‑cost employee plan, plus dental and vision coverage.
- Mental‑wellness program and gym membership stipend.
- 401(k) with employer match, company‑paid life insurance, short‑ and long‑term disability coverage.
- Paid time off, nine company‑paid holidays, and paid maternity/parental leave.
- Employee housing discount, alternative transportation allowance, monthly coffee coupon, and Perks at Work program.
- Professional development support, peer‑recognition program, years‑of‑service awards, and Infinite Possibilities program.
Training + Development
Information not given or found
