Account Manager at Dexterra Group in Fredericton, New Brunswick, Canada | Kablio

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Account Manager

Dexterra Group

Provides integrated infrastructure support services including facilities, accommodations, forestry & energy.

Manage client accounts, drive revenue growth, and lead operational teams in facilities management.

19 days ago ago

Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)

Full Time

Fredericton, New Brunswick, Canada

Onsite

Company Size

9,000 Employees

Service Specialisms

Facility Management

Asset Management

Building Services

Energy Services

Construction Management

Engineering Services

Project Management

Sustainability Services

Sector Specialisms

Business & Industry

Construction

Defence & Security

Education

Energy

Role

Description

client retention

safety compliance

business development

team management

resource planning

revenue growth

Drive client satisfaction and long-term account retention
Ensure compliance with safety standards and quality assurance protocols
Identify and pursue new business opportunities to drive account growth
Manage, mentor, and inspire on-site teams to achieve performance goals
Oversee resource planning, scheduling, and workforce optimization
Build and maintain strong client relationships through excellent service delivery
Lead revenue growth and ensure profitability for assigned accounts
Recruit, onboard, and train team members to support operational success
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies

Requirements

data‑driven

leadership

collaboration

ifm experience

accountability

attention to detail

Comfortable using data and technology to inform decisions
Strong leadership presence with the ability to influence and inspire
Collaborative mindset and commitment to team success
Must pass a Federal criminal background check
Exceptional attention to detail and organizational skills
Excellent interpersonal and communication skills.
Minimum of 2 years of operational experience in Integrated Facilities Management
High level of accountability—for self and others
Awareness of technical elements needed to deliver services support
Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must pass a federal criminal background check

Company

Overview

Evolved via M&A and rebranded as Dexterra in 2020, building on a legacy of independent Canadian companies.
Provides full-spectrum infrastructure solutions, serving sectors like aviation, defence, education, healthcare, hospitality, transit, and government.
Operates in Canada and the U.S., offering services in facilities management, remote camps, modular buildings, reforestation, fire-fighting, matting, and catering.
Recent strategic move: selling modular unit to double down on core facilities, accommodations, forestry, and energy segments.

Culture + Values

Safety First
Customer Focused
Accountability and Ownership
Sustainability
Innovation
Collaboration
Integrity

Environment + Sustainability

Reduction in greenhouse gas (GHG) emissions across all operations
Implementation of energy-efficient solutions and renewable energy projects
Focus on sustainable resource management and waste reduction
Ongoing sustainability reporting and transparency

Inclusion & Diversity

Commitment to a diverse and inclusive workplace
Ongoing focus on gender equality and increasing female representation in leadership roles
Promoting equal opportunities for all employees
Implementation of training programs aimed at fostering an inclusive culture

Articles

About Dexterra Group

$1 billion

Annual Revenue

The company generates approximately $1 billion in annual revenue, reflecting its strong market presence and operational efficiency.

$100 million

Q4 EBITDA 2023

The company achieved a record Q4 EBITDA of $100 million in 2023, demonstrating significant profitability and financial performance.

75+ years

Industry Experience

With roots in over 75 years of independent Canadian companies, the organization has a long-standing presence and expertise in its sectors.

Net-zero by 2050

Carbon Emissions Target

Aiming to achieve carbon neutrality by the year 2050 through comprehensive sustainability efforts.