Senior Technical Program Manager at Frontier Internet in Dallas, TX | USD61,000-173,000 | Kablio

Role

Description

program management

mvp definition

kpi tracking

risk management

cross‑functional coordination

agile coaching

Oversee daily program operations to ensure projects are delivered on time, within scope, and budget.
Align program goals with business strategies and prioritize deliverables.
Lead change initiatives to adapt programs to evolving priorities and goals.
Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes.
Oversee handoff to operations and ensure support processes are in place.
Host regular syncs and organize demos for feedback.
Facilitate lessons-learned sessions and drive ongoing improvements.
Define MVPs and balance scope, cost, and timelines.
Track and report on key performance indicators to measure success and drive improvements.
Identify and mitigate risks; manage scope changes and budgets.
Coordinate operational readiness for sustained value delivery.
Coordinate cross-functional teams for seamless execution.
Support team members’ growth and encourage ownership.
Collaborate with business partners and technical teams to design and maintain project plans.
Provide concise status reports and facilitate Go/No-Go decisions for releases.
Foster a collaborative, high-performing team culture.
Promote Agile best practices and coach teams in methodologies.

Requirements

program management

bachelor's

agile

scrum

software development

cross-functional

Business-minded—aligns technical delivery with organizational goals.
Strategic problem solver who adapts quickly and finds creative solutions.
7+ years of program management disciplines including scope, schedule, budget, and quality, along with risk and critical path management experience
Collaborative team builder who motivates and engages others.
Proven program leadership and cross-functional project management.
Bachelor's degree in Computer Science, Engineering or related technical field
Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
Strong technical background in software development or IT operations.
7+ years of technical program management working directly with software engineering team experience
Thrives in a fast-paced, fluid environment—comfortable with shifting priorities and leading multiple teams.
7+ years of experience working in an agile and/or scrum environment
7+ years of experience working directly with software engineering development teams
Clear communicator with the ability to influence and align diverse stakeholders.
7+ years of technical product or program management experience

Benefits

Day one medical, dental, vision and prescription drug plan
3 weeks of paid caregiver leave
Personal & Work-Life Balance Resources & Wellness Support Assistance
Salary Range: $61,000 to $173,000
Tuition Assistance Program
401k match of 50% on 6% of eligible compensation
Up to $10k in adoption program assistance
20 PTO (Paid Time Off) days + 10 paid holidays per year
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, & a phased return to work program for new parents

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship is provided.

Security clearance

Information not given or found

Company

Overview

Over 20 years

Operational History

The company has been providing services for over two decades, showcasing its experience and commitment to connectivity.

Specializes in delivering service to underserved and rural areas where connectivity options are limited.
Provides tailored solutions for both residential and business customers, focusing on reliability and speed.
Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services.
Notable for its commitment to improving internet access in remote and underserved regions of the U.S.
In addition to high-speed internet, the company offers bundled services including voice and TV packages.
One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Culture + Values

“Hold your expertise lightly.” (Humility)
“Seek first to understand.” (Curiosity)
“Feedback makes us better!” (Constructive Feedback, Not Criticism)
“I can’t solve it all; we’ll iterate together.” (Demonstrate a Growth Mindset)
“Set world-class standards and seek every day to deliver radical value.” (Be Brave As You Seek Transformation)
“Be your best self.” (Empowerment & Autonomy)
“Assume generous intent and apply grace.” (Engage with Empathy)
“Be intentional; move out and make something.” (Bias for Action)

Environment + Sustainability

2M Customers

Fiber Customers Reached

Achieved over 2 million fiber customers in 2023, solidifying position as the largest U.S. pure-play fiber ISP.

~1.3M Passings

Fiber Passings Added

Expanded fiber network by adding approximately 1.3 million new passings in 2023 as part of deployment strategy.

Published greenhouse gas emissions baseline in 2023 to inform future reductions
Issued first green bond financing in 2023 to highlight energy efficiencies of fiber network
Launched 'Red Loves Green' fleet initiative, deploying EV installation vehicles
Fiber technology cited as inherently more energy-efficient than copper alternatives

Inclusion & Diversity

#1 Rank

Diversity Ranking

Recognized as the top-ranked company for diversity in Telecom/Broadband category by the California Public Utilities Commission.

Committed to making DE&I “part of the company’s DNA”, not just rhetoric
Leaders reflect workforce; workforce reflects customer base
Every teammate valued and treated equitably in rewards, promotions, pay
Inclusion defined as enabling employees to bring their ‘whole true self’ to work
Established Supplier Diversity Council and supplier tracking for diverse‑owned businesses
Gender representation unspecified–no public numeric breakdown available

Articles

Careers at Frontier

Frontier's Network

Business Solutions

Role

Description

program management

mvp definition

kpi tracking

risk management

cross‑functional coordination

agile coaching

Oversee daily program operations to ensure projects are delivered on time, within scope, and budget.
Align program goals with business strategies and prioritize deliverables.
Lead change initiatives to adapt programs to evolving priorities and goals.
Ensure clear, consistent updates to teams and stakeholders on status, risks, and changes.
Oversee handoff to operations and ensure support processes are in place.
Host regular syncs and organize demos for feedback.
Facilitate lessons-learned sessions and drive ongoing improvements.
Define MVPs and balance scope, cost, and timelines.
Track and report on key performance indicators to measure success and drive improvements.
Identify and mitigate risks; manage scope changes and budgets.
Coordinate operational readiness for sustained value delivery.
Coordinate cross-functional teams for seamless execution.
Support team members’ growth and encourage ownership.
Collaborate with business partners and technical teams to design and maintain project plans.
Provide concise status reports and facilitate Go/No-Go decisions for releases.
Foster a collaborative, high-performing team culture.
Promote Agile best practices and coach teams in methodologies.

Requirements

program management

bachelor's

agile

scrum

software development

cross-functional

Business-minded—aligns technical delivery with organizational goals.
Strategic problem solver who adapts quickly and finds creative solutions.
7+ years of program management disciplines including scope, schedule, budget, and quality, along with risk and critical path management experience
Collaborative team builder who motivates and engages others.
Proven program leadership and cross-functional project management.
Bachelor's degree in Computer Science, Engineering or related technical field
Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
Strong technical background in software development or IT operations.
7+ years of technical program management working directly with software engineering team experience
Thrives in a fast-paced, fluid environment—comfortable with shifting priorities and leading multiple teams.
7+ years of experience working in an agile and/or scrum environment
7+ years of experience working directly with software engineering development teams
Clear communicator with the ability to influence and align diverse stakeholders.
7+ years of technical product or program management experience

Benefits

Day one medical, dental, vision and prescription drug plan
3 weeks of paid caregiver leave
Personal & Work-Life Balance Resources & Wellness Support Assistance
Salary Range: $61,000 to $173,000
Tuition Assistance Program
401k match of 50% on 6% of eligible compensation
Up to $10k in adoption program assistance
20 PTO (Paid Time Off) days + 10 paid holidays per year
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, & a phased return to work program for new parents

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship is provided.

Security clearance

Information not given or found

Company

Overview

Over 20 years

Operational History

The company has been providing services for over two decades, showcasing its experience and commitment to connectivity.

Specializes in delivering service to underserved and rural areas where connectivity options are limited.
Provides tailored solutions for both residential and business customers, focusing on reliability and speed.
Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services.
Notable for its commitment to improving internet access in remote and underserved regions of the U.S.
In addition to high-speed internet, the company offers bundled services including voice and TV packages.
One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Culture + Values

“Hold your expertise lightly.” (Humility)
“Seek first to understand.” (Curiosity)
“Feedback makes us better!” (Constructive Feedback, Not Criticism)
“I can’t solve it all; we’ll iterate together.” (Demonstrate a Growth Mindset)
“Set world-class standards and seek every day to deliver radical value.” (Be Brave As You Seek Transformation)
“Be your best self.” (Empowerment & Autonomy)
“Assume generous intent and apply grace.” (Engage with Empathy)
“Be intentional; move out and make something.” (Bias for Action)

Environment + Sustainability

2M Customers

Fiber Customers Reached

Achieved over 2 million fiber customers in 2023, solidifying position as the largest U.S. pure-play fiber ISP.

~1.3M Passings

Fiber Passings Added

Expanded fiber network by adding approximately 1.3 million new passings in 2023 as part of deployment strategy.

Published greenhouse gas emissions baseline in 2023 to inform future reductions
Issued first green bond financing in 2023 to highlight energy efficiencies of fiber network
Launched 'Red Loves Green' fleet initiative, deploying EV installation vehicles
Fiber technology cited as inherently more energy-efficient than copper alternatives

Inclusion & Diversity

#1 Rank

Diversity Ranking

Recognized as the top-ranked company for diversity in Telecom/Broadband category by the California Public Utilities Commission.

Committed to making DE&I “part of the company’s DNA”, not just rhetoric
Leaders reflect workforce; workforce reflects customer base
Every teammate valued and treated equitably in rewards, promotions, pay
Inclusion defined as enabling employees to bring their ‘whole true self’ to work
Established Supplier Diversity Council and supplier tracking for diverse‑owned businesses
Gender representation unspecified–no public numeric breakdown available

Articles

Careers at Frontier

Frontier's Network

Business Solutions