Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
Maintains current knowledge of Trane products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers in person and on the phone.
Engages with phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
Requirements
customer service
inside sales
hvac
mechanical aptitude
2 years
ged
Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety.
Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial
GED or High School Diploma required
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
2008 Founded
Year Established
The company was established in 2008, marking the beginning of its journey in delivering innovative climate solutions.
Delivers cutting-edge climate solutions.
Global leader in creating sustainable, energy-efficient HVAC systems and services.
Offers a wide range of products, including air conditioning, heating, and ventilation systems.
Works with clients across residential, commercial, and industrial sectors to reduce energy consumption.
Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency.
Typical projects include large-scale HVAC installations in commercial and industrial buildings.
Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.
Culture + Values
Customer First
Integrity
Innovation
Sustainability
Teamwork
Excellence
Environment + Sustainability
Net-zero by 2050
Long-term climate commitment
Committed to achieving net-zero carbon emissions by mid-century, aligning with global climate goals.
50% emission reduction
Ambitious emissions target
Aiming to cut greenhouse gas emissions in operations by half by 2030, showcasing strong climate action.
Carbon-neutral by 2030
Global operational commitment
Plans to achieve carbon neutrality across global operations by 2030, reflecting a bold sustainability pledge.
Leveraging technology to deliver sustainable solutions
Focused on creating energy-efficient products and solutions for customers
Inclusion & Diversity
40% women
Leadership Diversity
Targeting 40% women representation in leadership roles by 2030.
By 2030
Gender Parity Target
Aiming for gender parity in leadership roles globally.
Focus on hiring diverse talent through global recruitment strategies
Promoting diverse leadership teams across business functions