Customer Specialist at Trane Technologies in Jacksonville, FL | From USD50,000 | Kablio

Role

Description

quote management

order processing

product knowledge

customer service

phone support

sales support

Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
Maintains current knowledge of Trane products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers in person and on the phone.
Engages with phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.

Requirements

customer service

inside sales

hvac

mechanical aptitude

2 years

ged

Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety.
Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.
Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial
GED or High School Diploma required

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

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Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2008 Founded

Year Established

The company was established in 2008, marking the beginning of its journey in delivering innovative climate solutions.

Delivers cutting-edge climate solutions.
Global leader in creating sustainable, energy-efficient HVAC systems and services.
Offers a wide range of products, including air conditioning, heating, and ventilation systems.
Works with clients across residential, commercial, and industrial sectors to reduce energy consumption.
Specializes in advanced technologies for decarbonizing building systems and improving energy efficiency.
Typical projects include large-scale HVAC installations in commercial and industrial buildings.
Notable for integrating digital technology into traditional HVAC systems for smarter building solutions.

Culture + Values

Customer First
Integrity
Innovation
Sustainability
Teamwork
Excellence

Environment + Sustainability

Net-zero by 2050

Long-term climate commitment

Committed to achieving net-zero carbon emissions by mid-century, aligning with global climate goals.

50% emission reduction

Ambitious emissions target

Aiming to cut greenhouse gas emissions in operations by half by 2030, showcasing strong climate action.

Carbon-neutral by 2030

Global operational commitment

Plans to achieve carbon neutrality across global operations by 2030, reflecting a bold sustainability pledge.

Leveraging technology to deliver sustainable solutions
Focused on creating energy-efficient products and solutions for customers

Inclusion & Diversity

40% women

Leadership Diversity

Targeting 40% women representation in leadership roles by 2030.

By 2030

Gender Parity Target

Aiming for gender parity in leadership roles globally.

Focus on hiring diverse talent through global recruitment strategies
Promoting diverse leadership teams across business functions

Articles

Careers at Trane Technologies

Sustainability Initiatives

Innovative HVAC Solutions