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Service Advisor - Waste Water Treatment
Mena-Water
Provide technical support, maintenance, and troubleshooting for wastewater treatment systems.
5d ago
Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Sharjah, Sharjah Emirate, United Arab Emirates
Onsite
Company Size
500 Employees
Service Specialisms
Water Treatment
Desalination
Engineering
Design
Consulting
Project Management
Turnkey Solutions
Sector Specialisms
Water Treatment
Wastewater Treatment
Industrial Wastewater
Municipal Wastewater
Sludge Treatment
Renewable Energy
Containerized Plants
Potable Water
Role
What you would be doing
documentation
troubleshooting
maintenance
inventory
customer support
training
- Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.
- Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.
- Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.
- Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.
- Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.
- Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.
- Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.
- Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.
What you bring
problem solving
electromechanical
water treatment
diploma
3 years
customer service
- Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.
- Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.
- Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.
- Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.
- Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.
- Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Delivers innovative and sustainable water treatment solutions
- Focuses on water desalination, treatment, and distribution in the MENA region
- Integrates state-of-the-art technologies to address critical water challenges
- Recognized for providing turnkey solutions across water treatment plants
- Operates across sectors like utilities, infrastructure, and energy, offering tailored services
- Combines environmental sustainability with cutting-edge engineering expertise
- Portfolio includes both large-scale and community-focused solutions
- Known for expertise in industrial-scale water projects and localized water access solutions
- Innovation and Excellence
- Customer Focus
- Integrity
- Sustainability
- Collaboration
2050
Net-Zero Target
Aim to achieve net-zero emissions by the year 2050, demonstrating a long-term commitment to sustainability.
- Commitment to providing clean water solutions while minimizing environmental impact.
- Use of energy-efficient technologies and renewable energy sources in water desalination processes.
- Focus on reducing carbon footprint through energy optimization and resource efficiency.
- Implementation of environmentally responsible manufacturing processes and water recycling systems.
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