Services Offer Manager - Sydney

Description

• Review and optimise existing processes as you maintain a focus on continuous improvement, operating with an agile mindset within a business that embraces data and digital
• Utilise pricing tools, data, analytics and various digital tools to execute pricing strategies, policies and related initiatives across a growing Secure Power and Cooling portfolio
• Leverage Install Base data and leveraging market intelligence to make an Impact in the execution of our Annual Marketing and Sales Plan and achieve service excellence
• Develop a strong knowledge of Schneider products and relates solutions to define Services Offers, focused on digital, recurring and modernisation
• Use Salesforce (CRM) to produce reports and relevant dashboards to monitor the performance of the Digital Services portfolio and provide insights to key stakeholders when required
• Define the strategy for the relevant demand engines to drive growth in the go to market channels for our Secure Power Install Base, engaging with Customers to understand needs and market our Digital Services Offers
• Collaborate with varied internal stakeholders on; Pricing, Product, Sales, Commercial, Marketing and to execute a variety of media campaigns, contribute to various internal forums and ensure a presence at external events to market the organisation
• Conduct regular training to Sales and Tendering teams on available Offers (how to quote and sell), while also acting as a Consultant to the Sales teams to help build the right Service Offer (solution)
• Ensure intimate Customer relationships as you act as a key point of contact on Customer requirements and related queries, developing Customer offerings to ensure their needs are met

Requirements

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

• Strong Customer driven background and a proven ability to achieve tangible growth
• A growth mindset, well-developed digital skills and a technical aptitude
• Relevant tertiary qualifications and previous experience in a similar senior position (Customer Success, Account Management, Marketing or related)
• Those with additional post-graduate qualifications will be viewed favourably (Masters, MBA etc.)
• Travel as required and support other ad-hoc projects
• Previous experience in the use of a CRM (ideally Salesforce), confident in utilising data to inform stakeholders and shape technical solutions
• Demonstrated background that includes Marketing/Consulting and a proven understanding of Customer/Market segments and related channels
• Proven ability to collaborate with varied stakeholder groups and a commercial mindset

Benefits

The list is long - we offer a competitive salary package, access to our employee share plan and salary continuance insurance. Beyond this we have a truly flexible work environment with opportunities to work remotely, on-site at customer locations or in our SMART Macquarie Park office facility, including an on-site gym, FREE parking and EV charging facilities.

Additionally, we offer all our employees a chance to build your career within our global organisation. With our game changing ‘Open Talent Market’ you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips.

Joining a true market leader as part of a wider close-knit team of collaborative professionals, you will leverage our wide-range of integrated solutions to provide consultative solutions across markets that are calling for our expertise. As a driven professional who wants to make an Impact, you will enjoy the support of our Leadership team and flexible hybrid working within an environment that will include a mix of time in the office and valuable face time with Customers.

€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations

Benefits of Working @ Schneider Electric

• FREE access to Coursera - online University to support your ongoing development
• Working in a well-balanced team and a truly inclusive environment
• Discounts at major vendors such as; Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
• Flexibility at Work and Global Family Leave
• Annual Leave purchasing options to ensure you have flexibility in your downtime
• Macquarie Park location - rewarding salary package + bonus + benefits
• Fitness Passport - focus on your health and wellbeing
• Ongoing training and development on an expanding portfolio of Schneider products
• Share program with the option to participate and receive discounts and contributions

Training + Development

Interview process

Visa Sponsorship

Security clearance