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Systems Integration Specialist
Marlowe Fire & Security
Improving systems and usage within the business with a focus on CASH4Windows, data analysis, training, and technical support.
20d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Manchester, England, United Kingdom
Hybrid
Company Size
800 Employees
Service Specialisms
Fire & Security Systems
Fire Risk Assessment
Maintenance & Service
Intruder Alarms
Access Control Systems
CCTV Systems
Monitoring Services
Fire Extinguishers
Sector Specialisms
Commercial
Domestic
Role
What you would be doing
data analysis
system optimization
technical support
training support
data cleansing
governance
- Identify areas of opportunity to reduce paper usage within the business and improve overall productivity.
- Focus on optimisation of CASH4Windows across all Fire Division Businesses.
- Facilitate the governance process, ensuring questions are raised to the correct governance forums, and decisions are effectively communicated and recorded
- Ensuring the group can meet its corporative objectives through the provision of innovative solution, focusing on data, system usage, training and effective reporting.
- Support users across the Group with the implementation of new information systems.
- Support business users in developing detailed training plans and conduct training sessions to improve the usage of the IT systems.
- Cleansing of such data to ensure accurate reporting across the business.
- Always providing competent support and expert advice to stakeholders across the organisation
- Prepare, review and execute mass uploads and changes of data
- Writing clear and comprehensive documentation for processes, reports, systems, functions, etc to support and deliver new systems / technologies, and to support training initiatives
- Focus on training of employees on CASH4Windows across all Fire Division Businesses.
- Work with any external third party to help accelerate our drive to deliver consistent and high-quality customer service
- Provide technical support, training and problem analysis for the Group’s core business systems, both office and field based.
- Extraction and presentation of data from the Group’s core business systems and analysis of the data to support revised business practices.
- Assist the Application Development Team, rolling out, training of new systems, processes and reports.
- Identify data issues and work with stakeholders to resolve inaccuracies.
- Communicate information systems plans to business users, encouraging end ownership and adoption of these systems.
- Monitor and review project performance, alerting the Project Manager/Programme Manager to any potential areas of concern
- Review and build functions in databases
- Manage the quality of project documentation, ensuring all project products are produced to the high standards expected by the programme
- Be a major influencer over all of Service Delivery, Integration & IT and the wider company as necessary
What you bring
excel skills
sql
leadership
cash4windows
driving licence
communication
- Clear and confident communicator, effective team player, with the ability to work with end users of varying IT abilities.
- Experience in Excel and Office solutions to deliver reporting requirements.
- Experience of supporting users within a Microsoft Technology environment.
- Knowledge of CASH4Windows and/or Sage desirable but not absolute.
- Excellent documentation skills, both IT and business process documentation.
- Personality – Energy, Drive and Enthusiasm to succeed.
- Strong leadership skills with an ability to motivate direct reports.
- Able to manage time and work under pressure to tight deadlines
- Respectful to others, customers colleagues, Managers & Directors alike.
- Proven track record for improving process efficiencies and solving problems.
- Be a visible leader of the Integration, Alignment and Commercial Team
- Ability to write queries in SQL, build refreshable and automate reports.
- Advanced Excel Skills and good general Microsoft Office skills.
- A good eye for detail, and attention to detail when performing data analysis.
- Demonstrate initiative and discretion in handling complex, sensitive and/or confidential information.
- Excellent communication skills both written and verbal, and internal personal skills.
- Excellent working knowledge of CASH4Windows.
- Knowledge and ability to write in Python, not essential, but desirable
- A full driving licence is essential as there is a requirement to travel to other group locations.
- Excellent training skills with the ability to create, design and deliver multi-user classroom sessions.
- Able to work on own initiative and within a team environment aligned to our company strategy
- Able to manage the demands of numerous tasks
- Knowledge of other CRM packages and accountancy software, for example Sage, Xero, Quick Books
- Life Assurance – 4x your annual salary for peace of mind
- Generous Holiday Allowance – Paid annual leave plus bank holidays
- Company Vehicle or Allowance – Tailored to your preference and location
- Employee Recognition Programme – Celebrating outstanding contributions across the team
- Unlimited Referral Bonuses – Earn up to £1,000 per successful hire through our referral scheme
- Career Development – Ongoing training, support, and progression opportunities
- Free On-Site Parking – Safe and convenient access to your workplace
- Mental Health & Wellbeing Support – Access to professional resources to support your wellbeing
- On-Site Gym Access – Stay active with complimentary use of our fully equipped gym
- Royal London Pension Scheme – Helping you plan for a secure future
- Competitive Base Salary – Reflective of experience and industry standards
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- right to work check
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Company
Overview
90,000 systems
Installed Systems
The company maintains an extensive network of fire safety and security systems across the country.
72,000+ sites
National Footprint
The company's systems protect a vast number of locations, showcasing its widespread presence.
- Born from a merger of specialist fire and security brands, it grew into a national powerhouse serving homes, businesses and public organisations.
- With robust NSI and BAFE accreditations, the company ensures top-tier compliance, earning the trust of blue‑chip clients and independent entrepreneurs alike.
- Projects range from installing complex fire detection systems in corporate campuses to securing residential properties and public‑sector sites.
- The business thrives on blending tailored solutions (from extinguishers to suppression systems) with scalable monitoring and maintenance plans.
8% Improvement
Employee Engagement
Annual employee engagement has shown a steady improvement since 2018.
- ‘culture of connectivity’ runs throughout our national operation
- recruit only the best in class and retain them through continually investing in their development
- Employee Assistance Programme offering free counselling and annual health checks
- GeoTab vehicle monitoring to promote safe driving, reduce fuel consumption and emissions
- Cycle2Work scheme and free annual flu jab for all staff
19% Fleet Electric
Electric or Hybrid Vehicles
As of March 31, 2024, 19% of the company's fleet consists of electric or hybrid vehicles, up from 16% in the previous fiscal year.
Top 25% Globally
EcoVadis Silver Award
The company has achieved the EcoVadis Silver award, placing it in the top 25% globally for environmental sustainability.
90% Components Reused
Security Component Recycling
Over 90% of security components are reused or recycled, demonstrating a strong commitment to circularity.
7% Fuel Reduction
Fuel Consumption Decrease
GeoTab fleet monitoring has achieved a 7% annual reduction in fuel consumption, improving operational efficiency.
- All new company cars can be electric; head office has EV charging points.
- Offices equipped with LED sensor lighting, efficient HVAC systems, water-saving measures, and recycling programmes.
- All IT equipment is refurbished or recycled at end-of-life.
- Independent environmental assessments are conducted regularly.
3% Apprentices
Representation
Approximately 3% of the workforce are apprentices, reflecting the company's commitment to skills development.
Aiming for 5%
Diversity Goal
The company is a member of the 5% Club, aiming to increase its apprentice workforce to 5% as part of its diversity initiatives.
- Signatory of the Armed Forces Covenant and bronze Defence Employer Recognition Scheme award
- Active encouragement of applications from people with disabilities; flexibility and work‑from‑home options provided
- Merit-based approach at probation, pay review and promotion milestones
- Mental health champions and trained support team available
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