Emirati Patient Relations Executive - Part-Time (20 or 30 hours per week)

Description

• Provide end-to-end operational support to patients, including insurance, appointments, invoicing, and general customer service.
• Handle cash, credit, and insurance payments, reconcile transactions, and maintain financial records.
• Support a safe and welcoming clinic environment, participating in safety and process improvement initiatives.
• Act as a liaison for insurance claims, billing, and payment parties.
• Organize and manage patient records and clinic paperwork.
• Ensure accurate flow of medical information and patient data between physicians, patients, and third-party payers using medical coding protocols.
• Deliver high-level customer service, guiding patients and supporting clinic operations.
• Collaborate with multidisciplinary teams to ensure the best patient care at all times

Requirements

• Minimum 1 years’ experience in insurance, cash handling, customer service, or invoicing.
• Excellent computer literacy and documentation skills.
• Emiratization with minimum Diploma educated
• Knowledge of medical insurance coding, invoicing, cash handling, and customer relations.
• Adaptable, collaborative, and committed to excellence in a fast-paced healthcare environment
• Strong communication, presentation, analytical, and decision-making skills.
• Fluent in English and Arabic

Benefits

• Competitive Package – Attractive salary, performance bonuses, and benefits including health & life insurance and generous leave
• Inclusive Culture – Join a team that celebrates your heritage and ambition.
• Prime Locations – Work in modern, fully equipped HealthHub Clinics at JVC and Festival City.
• Flexible Hours – Choose between 20 or 30 hours per week to suit your lifestyle.
• Career Growth – Access training, mentorship, and development tailored for Emiratis.

Training + Development

Interview process

Visa Sponsorship

Security clearance