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Portfolio Manager
Mears Group Plc
Manage housing portfolios, tenancy support, rent collection, repairs and compliance across sites.
8d ago
£31,692 - £31,692
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Enfield, England, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
What you would be doing
rent collection
tenant onboarding
tenancy enforcement
property checkout
data recording
property inspection
- Liaise with the Income Collection team to maximise rental income, signposting tenants to welfare and benefits services, and issuing warnings or notices for non-payment where necessary.
- Carry out property viewings and sign-up new tenants, ensuring they understand the terms and conditions of their tenancy. Assist with Universal Credit applications and demonstrate how to use appliances and equipment within the property.
- Manage tenancy breaches and anti-social behaviour cases, including gathering and analysing evidence, preparing and serving statutory notices, attending court to present evidence, and supporting the eviction process when required.
- Complete property checkouts and compile a specification of works required before re-letting, ensuring properties meet contractual and legal standards.
- Conduct face-to-face interactions with tenants, landlords, and local authorities by carrying out regular property visits and ensuring all parties adhere to their contractual agreements.
- Collect and record accurate data from property visits, updating IT systems promptly.
- Carry out routine property inspections in line with organisational standards.
- Identify clients who require additional support, arranging and liaising with relevant support providers and statutory agencies to help tenants sustain their tenancies.
- Identify necessary property repairs to maintain contractual standards and determine repair responsibilities.
What you bring
residential lettings
kpi targets
hhsrs
it skills
report writing
driving licence
- Experience in residential lettings, achieving KPI targets, and delivering high-quality customer service.
- Understanding of the Housing Health & Safety Rating System (HHSRS) and its practical application.
- Experience managing temporary accommodation and working in housing management across both the public and private sectors.
- Strong IT skills, including proficiency in Word, Excel, and online systems.
- Ability to write and present clear, concise reports.
- Proven experience in the above duties or a similar housing management role.
- Full UK driving license.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Access to EAP Counselling sessions
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- 25 days annual leave plus bank holidays
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- all roles require uk work entitlement; mears does not offer visa sponsorship.
- roles are subject to relevant background, identity & security checks before employment.
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Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
- Rapid growth through acquisitions and organic expansion.
- Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
- Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
- Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
- Strategic acquisitions have shaped its full-service housing platform.
- Customer First – We put our customers at the heart of everything we do.
- Make a Difference – We work with passion and drive to make a real difference.
- Be Accountable – We take ownership and are responsible for our actions.
- Teamwork – We believe in the power of collaboration and working together.
- Integrity – We act with honesty and transparency in everything we do.
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
- Sustainable construction practices and solutions.
- Investment in low-carbon technologies and renewable energy sources.
- Reducing waste to landfill through effective recycling programs.
- Partnerships with suppliers to improve sustainability across the supply chain.
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
- Continuous monitoring and reporting on gender diversity.
- Annual training on unconscious bias and inclusive leadership.
- Support for gender pay gap reporting and reduction initiatives.
- Encouraging flexible working to support diverse teams.
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