Service Delivery Coordinator

Description

We are currently seeking a highly motivated and organized Service Delivery Officer to join our BEEAH Abu Dhabi team. This role is responsible for controlling and supervising the fleet team members which includes organizing their workload & plan tasks, allocating work and monitor their performance.

• Providing Daily/Weekly/Monthly Fleet related Reports as required by the Line Manager
• Coordinate with Workshop department in the event of vehicle breakdown and accident.
• Update the Daily Dispatch Map and Master Sheet as per the daily dispatches.
• Ensure that all the vehicles are accident free, clean, properly maintained and covered under insurance policy & government road permits.
• Ensure the vehicles dispatch and complete their tasks on time.
• Check driver’s attendance at start and end of every shift and update the data entry in the system.
• Ensure that all drivers are qualified & fit to drive the waste collection vehicles as per their assignment.
• Reroute the vehicle or arrange replacement vehicle in case of accident or breakdown to avoid miss collection.
• Monitor the Vehicle Traffic Fines on regular basis and report it with the user details to the Line Manager on Monthly basis or as frequently as required.
• Ensure Vehicle availability for executing the Waste Collection and related activities.
• Maintain in the system all the data and reports related to fleet and driver.
• Follow up with drivers to ensure they maintain proper waste manifests and check list for vehicles.
• Ensure that all the drivers follow the HSE procedures.
• Send all vehicles for washing and Greasing daily as per the plan.

Requirements

• Knowledge of Hindi / Urdu will be a plus
• Knowledge of safety at worksite & First Aid
• Knowledge of fleet inspection & control
• Willingness to interact and deal with drivers & unskilled workers
• Knowledge of Waste management
• Knowledge of Arabic will be a plus
• 2 – 5 years of experience in Service Delivery / Fleet Dispatching / Transport Coordination
• Waste Management industry experience in UAE will be an added advantage
• Knowledge of AD Traffic laws & regulations
• Basic Computer skills
• High School / Degree / Diploma in any discipline
• Intermediate Verbal and written Communication skills in English.
• Communicate all the work progress, problems and decisions with line Superior.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance