Head of Projects

The postholder will work closely with the leadership team, as well as the central Commercial, Procurement, and Finance functions, to ensure projects contribute positively to Business Unit growth, margin delivery, and client satisfaction.

The Head of Projects will lead the Projects function within their assigned Business Unit at ParetoFM. Responsible for all project delivery activity within the Business Unit, covering capital works, lifecycle, refurbishments, and fit outs. The role ensures projects are delivered safely on time, to budget, and to the highest standards of quality and compliance.

• Align project delivery with the overall strategy and operational model
• Ensure projects achieve agreed BU financial targets and margins
• Act as the Business Unit’s senior projects contact for key client accounts
• Lead the Business Unit projects team, setting clear objectives, managing performance, and developing capability
• Build trusted relationships with clients, consultants, and supply chain partners
• Oversee delivery of all Business Unit projects (typically £50k–£2m) from inception to completion
• Drive innovation, sustainability, and ESG commitments within project execution
• Manage cost plans, forecasts, cash flow, and reporting in collaboration with Finance and Commercial
• Ensure adherence to Pareto’s project governance and risk management frameworks
• Work with Business Development and Operations to support project bids, tenders, and proposals
• Apply best practice procurement and contract management
• Ensure robust controls are applied across programme, scope, budget, quality, risk, and health & safety
• Maintain compliance with statutory and company H&S standards, embedding a zero-harm culture
• Act as a senior member of the Business Unit management team, contributing to strategy, planning, and client development
• Provide accurate, timely BU reporting to the Business Unit Director and Group COO

• Strong track record of managing project teams in a Business Unit, regional, or account context
• Good knowledge of project methodologies, CDM Regulations, and statutory compliance
• Significant experience delivering projects within Facilities Management, engineering, or construction
• Project management qualification (APM, PRINCE2) an advantage
• Chartered (RICS, CIOB, CIBSE) or working towards desirable
• Solid commercial acumen with proven ability to deliver margin and cash performance
• Excellent stakeholder management, client-facing confidence, and communication skills