Logistics Brokerage Branch Manager

The Branch Manager of Watco Logistics will be responsible for the sales and operations of Brokerage Services. It will be critical for this leader to develop a sales culture to drive growth. This position has broad responsibilities including hiring, training, and Profit and Loss responsibilities. The Branch Manager position represents a leadership role within the Company.

• Ensure annual team member performance reviews are conducted in a timely and effective manner
• Evaluate performance of team members for compliance with established policies and objectives of the organization and contributions in attaining objectives
• Set and monitor team performance to ensure annual goals and objectives are achieved
• Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer
• Determine verticals or niches to begin selling into for the branch
• Create a high-performance team atmosphere that fosters innovation, high productivity, and low turnover
• Evaluate and communicate team member performance levels through formal and informal procedures including regular leadership and management meetings, 1:1 meetings to provide leadership development, and a forum for communication to ensure coordination and collaboration in meeting individual and organization goals
• Develop, supervise, provide team leadership, and motivation to the team
• Build and manage your book of business—handling all aspects of the transaction from cradle to grave
• Develop the operational, budgeting, and forecasting plans for the branch
• Work with other Watco operating units to develop joint approaches to customer development and growth
• Develop high functioning teams by focusing on service, team morale, teamwork, and a positive culture
• Develop a Sales Culture in the Branch from top down.
• Develop or review detailed financial plans, profit and loss income statement and adherence to the EBITDA plan
• Effectively supervise and manage direct reports by providing team leadership and motivation
• Ensure a balanced investment approach between selling and operations
• Deliver cost effective solutions that always keeps the long-term interest of the customer as the priority
• Ensure Watco Logistics operating procedures and protocol are adhered to
• Talk daily to customers, team members, vendors, etc.

• Registry Monitoring Insurance Services (RMIS) skills preferred
• Capable of working independently and making decisions with limited supervision
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Transportation Management System (TMS) skills preferred
• A 4-year college degree in a relevant field; or commensurate industry experience
• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
• Ability to hear what the team members communicate
• The incumbent must occasionally lift and/or move up to 25 pounds.
• Preferred experience managing a profit center
• Record of business acumen improving the financial results for business recommended
• Ability to travel approximately 25% of the time
• Demonstrable business development, operations, and sales successes recommended
• Apply knowledge of organization, communication, conflict resolution, project, personal management, and time management skills
• Business development, personal training, sales knowledge, and highway service knowledge recommended
• Ability to multi-task with frequent interruptions
• Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
• Transportation or supply chain related experience preferred

This position will have competitive salary with bonus opportunities.