Creative Repair Specialist at Surface Experts Of Northeast Philadelphia in Cincinnati, OH | USD25-25 | Kablio

Role

Description

process integration

surface repair

tool mastery

on‑site repairs

crm updates

customer service

Learn and integrate our one-of-a-kind 5-step process into your creative routine
Learn a New Trade: Develop skills in a brand-new emerging trade
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Treat tenants and staff with exceptional customer service
Master each instrument and tool in your personalized tool-kit
Complete 4 or more creative repairs on-site each day
Perform work on-location while displaying good customer service and communication
Update progress on repairs by entering information and notes on our CRM/Dispatch tool

Requirements

manual work

color matching

problem solver

facilities maintenance

smart work

Work Smart
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Hands-on experience doing some form of manual work - From construction and manufacturing, to painting or sculpting.
Must be able to see, distinguish, and replicate colors - A familiarity with color and color matching is integral to our process.
Be a Problem Solver
Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
A background in facilities maintenance is helpful but not a deal breaker.

Benefits

Competitive salary
Company car
Small Business: Local business with an owner who works alongside the team each day
Flexible Work Schedule: Can accommodate midweek appointments
Our competitors want to resurface everything - even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
Great Work/Life Balance: No required overtime, no nights, no weekends
Company Car: Each artisan drives a branded company vehicle for job duties
Bonus based on performance
Mentorship Opportunities: Ongoing repair training and career development
Our typical repair doesn't make a mess, doesn't leave a smell, and doesn't take more than 2 hours. Artisans usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
Time Off: Paid holidays and accruable vacation
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Paid New Hire Training: Onboarding includes learning alongside a trained artisan
Base Salary + Bonus Opportunity: Performance-based bonus starting on day 1
Free uniforms
Dedicated Mentors to Guide You: Support team to assist with questions

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Expertise in transforming damaged surfaces into like-new conditions, reducing the need for replacement.
Specializes in repairing a variety of surfaces, including countertops, bathtubs, sinks, and floors.
Serves both residential and commercial sectors, addressing needs for homeowners, businesses, and property managers.
Employs advanced techniques and eco-friendly solutions for efficient and affordable surface restoration.
Known for excellence and reliability in Northeast Philadelphia through skilled surface restoration services.
Tackles common issues like chips, cracks, and discoloration on high-traffic surfaces such as countertops and bathtubs.
A team of skilled technicians ensures high-quality craftsmanship and lasting results.
Promotes sustainability by reducing waste and avoiding costly full replacements.

Culture + Values

Veteran‑owned small business
Mission: “To develop outstanding teams by investing in strong relationships.”
Commitment: “Provide a service that exceeds customer expectation through solid communication and exceptional surface repair.”
CARE: Consistency, Access, Response and Ethics
Core Values (copied exactly):

• Serve Others – Put Relationships First – No Jerks – Be Humble

• Be a Problem Solver – Be Curious – Seek to Understand the Cause of the Problem – Work Smart – Constantly Improve

• Trust the Process – Be Organized – Be Teachable – Put Business Needs Above Personal Wants

Environment + Sustainability

Mission emphasis on 'reducing the waste of time, money, and materials which end up in landfills.'
Repairs help 'reduce waste' and avoid supply-chain delays by repairing rather than replacing materials
Typical repair uses only 1–2 tablespoons of product – minimizes material use

Inclusion & Diversity

Articles

Surface Experts - Locations

Surface Experts LinkedIn

Role

Description

process integration

surface repair

tool mastery

on‑site repairs

crm updates

customer service

Learn and integrate our one-of-a-kind 5-step process into your creative routine
Learn a New Trade: Develop skills in a brand-new emerging trade
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
Treat tenants and staff with exceptional customer service
Master each instrument and tool in your personalized tool-kit
Complete 4 or more creative repairs on-site each day
Perform work on-location while displaying good customer service and communication
Update progress on repairs by entering information and notes on our CRM/Dispatch tool

Requirements

manual work

color matching

problem solver

facilities maintenance

smart work

Work Smart
Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Hands-on experience doing some form of manual work - From construction and manufacturing, to painting or sculpting.
Must be able to see, distinguish, and replicate colors - A familiarity with color and color matching is integral to our process.
Be a Problem Solver
Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
A background in facilities maintenance is helpful but not a deal breaker.

Benefits

Competitive salary
Company car
Small Business: Local business with an owner who works alongside the team each day
Flexible Work Schedule: Can accommodate midweek appointments
Our competitors want to resurface everything - even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
Great Work/Life Balance: No required overtime, no nights, no weekends
Company Car: Each artisan drives a branded company vehicle for job duties
Bonus based on performance
Mentorship Opportunities: Ongoing repair training and career development
Our typical repair doesn't make a mess, doesn't leave a smell, and doesn't take more than 2 hours. Artisans usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
Time Off: Paid holidays and accruable vacation
Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Paid New Hire Training: Onboarding includes learning alongside a trained artisan
Base Salary + Bonus Opportunity: Performance-based bonus starting on day 1
Free uniforms
Dedicated Mentors to Guide You: Support team to assist with questions

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found