General Manager

Description

Manage and lead 5‑6 territories in New Jersey while providing guidance to senior management in developing long‑term strategic plans and annual goals. Promote timely, profitable service delivery that exceeds quality and customer‑satisfaction standards, and uphold market leadership by fostering staff development and continuously improving business processes.

The General Manager works across multiple locations, including office settings, customer sites, and the shop where vehicles and equipment are maintained. Responsibilities include reviewing project progress, inspecting completed work, and traveling to meet clients.

• Ensure objectives of the strategic plan are achieved through effective implementation and ongoing refinement.
• Exceed company targets for sales, COGS, direct labor, net profit, liquidity, cash flow, quality ratings, and customer satisfaction.
• Research and prepare analysis documents and proposals to address market trends and support long‑term goals.
• Develop profitable customer relationships that bring mutual value.
• Foster a team‑oriented atmosphere consistent with the company’s vision, mission, and core values.
• Provide vision, leadership, and discipline for long‑range fiscal planning and overall financial health.
• Recommend effective use of long and short‑term debt, including refinancing and purchases.
• Oversee development of compensation and employee benefit policies to attract and retain competent personnel.
• Ensure compliance with all federal, state, and local employment regulations.
• Grow the company by developing existing staff and recruiting new leadership talent.
• Maintain market leadership through technology adoption, marketing to new clients, and continuous process improvement.
• Negotiate and establish contracts beneficial to the company while preserving strategic supplier relationships.
• Collaborate with the Operations Manager to maintain production capacity through adequate staffing, equipment, and supplies.
• Achieve consistency in implementing operating systems by working with the Operations Manager.
• Build and maintain constructive relationships with professional advisors such as accountants, attorneys, bankers, and consultants.
• Provide expert recommendations concerning investment and cash strategies.
• Ensure timely and accurate filing of all federal, state, and local taxes.
• Maintain integrity of vendor and customer files, documents, and communications.
• Collaborate with the Sales/Marketing Manager on development and distribution of sales, marketing, and publicity materials.
• Supervise preparation of the annual report summarizing short‑ and long‑range plan progress.
• Direct preparation of the annual budget and evaluate variance reports regularly.
• Participate actively in trade associations, community events, charitable initiatives, and other organizations.
• Set long‑term and short‑term direction for the company.
• Develop the strategic plan.
• Approve purchases within the budget established in the strategic plan.
• Negotiate and establish contracts.
• Establish compensation schedules and bonus programs.
• Address all issues and actions related to company policy.
• Maintain frequent communication with owners and CEO on performance and strategic matters.
• Facilitate clear communication between Operations, Sales, and Marketing to align capabilities with market strategies.
• Cultivate strong relationships with contacts in insurance, trade associations, training providers, suppliers, and the community.
• Planning and Organizing

Requirements

The position involves regular sitting, standing, walking, and lifting of items up to 25 lb, as well as occasional exposure to shop environments with vehicles, equipment, and potentially hazardous conditions such as standing water, sewage, mold, or fire damage. The noise level is generally quiet.

• Oral Communication
• Written Communication
• Sound Judgment and Decision Making
• Bachelor’s degree in business, accounting, or related field, or equivalent experience; minimum five years managing managers across multiple functions.
• Proficient in interpreting financial reports (P&L, Balance Sheet, Cash Flow) and translating results into actions and KPIs.
• Ability to identify opportunities and threats, assess strengths and weaknesses, and understand the overall strategic picture.
• Strong communication skills for soliciting input, handling conflict, and providing effective feedback.
• Understanding of natural sources of conflict and proactive steps to address them constructively.
• Proficient in computing rates, ratios, percentages, and analyzing performance against benchmarks.
• Empathy and active listening to encourage open communication and feedback.
• Intermediate to advanced proficiency with computers, MS Word, Excel, and industry‑specific software.

Benefits

The role offers a performance‑based bonus, a competitive salary, opportunities for advancement, paid time off, and ongoing training and development.

Voda differentiates itself through cutting‑edge technology, extensive employee training, a passionate team culture, a client‑centric approach, meaningful impact work, clear career growth paths, and a positive, collaborative work environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance